Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shirley Hurtado

Visalia,CA

Summary

Dynamic professional with a proven track record at Graphic Packaging International, excelling in appointment coordination and workload balancing. Recognized for enhancing client retention through effective communication and maintaining accurate records. Demonstrated strong time management skills while streamlining processes, contributing to improved operational efficiency and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Scheduling Clerk

Graphic Packaging International
03.2025 - Current
  • Boosted client retention rates through courteous handling of appointment reminders and follow-ups via phone calls or emails.
  • Maintained accurate records of employee time-off requests, ensuring fair distribution of vacation days within the team.
  • Collaborated with cross-functional teams to accommodate special requests or schedule changes, maintaining a high level of flexibility.
  • Displayed exceptional time management skills by consistently meeting deadlines for scheduling tasks and promptly addressing urgent requests.

Lead Packer

Graphic Packaging International
Visalia, CA
12.2021 - 02.2025
  • Maximized space utilization within the warehouse through strategic planning and organization of packed goods ready for shipment.
  • Streamlined packing processes for faster order fulfillment and improved customer satisfaction.
  • Maintained a safe working environment by adhering to safety regulations and conducting regular inspections of packing equipment.
  • Collaborated with cross-functional departments to address operational challenges, enhancing overall efficiency within the company.

Lid Packer

Graphic Packaging International
Visalia
12.2020 - 12.2021
  • Streamlined workflow processes by organizing workspace for easy access to necessary tools and materials needed throughout the day.
  • Enhanced team productivity by effectively communicating with co-workers to ensure smooth workflow during shift changes.
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail in lid packing tasks.
  • Maintained a clean and safe working environment with regular workstation cleaning and maintenance tasks.

Veterinarian Assistant

Lacey Animal Hospital Hanford
Hanford, CA
04.2020 - 11.2020
  • Supported veterinary staff during emergencies, providing urgent care assistance when needed.
  • Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
  • Assisted in diagnostic procedures, contributing to accurate diagnoses and treatment options for patients.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Promoted a stress-free environment for patients by utilizing low-stress handling techniques during examinations and treatments.
  • Conducted thorough post-operative assessments on recovering patients, monitoring vital signs and comfort levels to ensure successful recovery processes.
  • Improved patient care by assisting veterinarians with examinations, surgeries, and dental procedures.
  • Reduced wait times for appointments by efficiently scheduling patients and managing the appointment calendar.
  • Performed routine procedures such as nail trims, ear cleanings, and grooming services to promote animal health and comfort.
  • Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
  • Provided compassionate care to animals under distress or experiencing pain during medical procedures or hospitalization periods.

Cashier

Burlington
Visalia
03.2020 - 03.2020

Veterinarian

Colombia
Colombia
11.2006 - 03.2019

I have a veterinarian bachelors degree from a Colombian university called Universidad Cooperativa de Colombia. I work in the field for 14 years before I migrated to the USA.

Education

GED -

Visalia Adult Schoool
Visalia
05.2022

ESL -

College of The Sequoias
Visalia, CA
05.2022

Skills

  • Workload balancing
  • Data entry proficiency
  • Deadline management
  • Appointment coordination
  • Meeting scheduling
  • Calendar management
  • Record maintenance

Languages

Spanish
Full Professional

Timeline

Scheduling Clerk

Graphic Packaging International
03.2025 - Current

Lead Packer

Graphic Packaging International
12.2021 - 02.2025

Lid Packer

Graphic Packaging International
12.2020 - 12.2021

Veterinarian Assistant

Lacey Animal Hospital Hanford
04.2020 - 11.2020

Cashier

Burlington
03.2020 - 03.2020

Veterinarian

Colombia
11.2006 - 03.2019

GED -

Visalia Adult Schoool

ESL -

College of The Sequoias
Shirley Hurtado