Shirley Jo Lynch
Yuma,AZ
Summary
Versatile, engaging, well-organized and conscientious professional with over 10 years of experience in human resources, health and welfare plans, office administration and accounting support. Excellent communications, interpersonal, technical and analytical skills. Thrives in a fast-paced, collaborative environment where initiative, teamwork and excellent customer service are valued. Detail-oriented, learns and implements new skills, concepts and functions quickly. Strong interpersonal and team-based skills. Great planner, presenter and clear communicator Working knowledge of HR procedures, employee benefits at the employer, employee, insurer, TPA and broker level Knowledge of Federal/state laws, compliance and union contracts Payroll, accounts receivable/payable, account reconciliation, and month end closing processes Strong technical skills: Microsoft Word, Excel and Power Point, Ten key by touch
Overview
35
35
years of professional experience
Work History
Owner/Manager RV Park
Prewett Creek RV Park
Cascade, Montana
04.2017 - 10.2021
- Managed daily operations of RV park and ensured guest satisfaction.
- Oversaw maintenance and cleanliness of facilities and grounds.
- Coordinated reservations and check-in processes for guests.
- Developed marketing strategies to attract new visitors to the park.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Account Lead
Benefit Solutions, Inc.
10.2003 - 11.2012
- Oversee staff and manage large trust/associations that purchase group insurance
- Develop/plan and provide training: for compliance, mandates/laws, procedures and system changes
- Manage Cobra Administration and Consumer Driven Health Plans; Flex Spending, HRA, HSA, DCAP and Transportation
- Work with employers, carriers, brokers and TPA’s on eligibility; premiums, contracts, annual renewals and open enrollment
- Maintain financial records; closing reports and monthly disbursements
Human Resources Coordinator
Community Transit
01.2003 - 06.2003
- Administer Drug and Alcohol program for safety, sensitive employees
- Track and distribute grievances, employee complaint and investigations per union agreements
- Monitor unemployment and L&I insurance and/ quarterly billings and adjustments
- Facilitate back to work programs: light duty, partial return and position changes
- Facilitate employment opportunities; Job positions, applicant tracking/screening and testing
- Assist Employee Benefits Manager; enrollment, eligibility, carrier reporting/billing, coordinate with payroll on employee pay deductions
Human Resources Coordinator – Employee Development Center
Premera Blue Cross
12.2000 - 03.2002
- Schedule and conduct new employee orientations
- Maintain employee training programs; monitor/document training, educational assistance, and continuing education credits/certificates
- Coordinated/enroll new employee for specific training programs per job classification
- Provide customer service, eligibility/enrollment and billing reconciliations
- Keep meeting minutes, make travel arrangements, inventory and order office equipment
Human Resource Assistant
Washington Dental Service
03.1987 - 03.2002
- Work with Management and Union to interpret Union contract and participate in union negotiations
- Facilitate Board of Directors meetings, notes and assist in the WDS Foundation projects
- Liaison for employee resources; FMLA, STD and LTD.
- Payroll Reporting/ Benefit Administration Health & Welfare, 401K and education assistance, wellness program and company loans
- Employment/Recruitment; develop job descriptions, job posting, applicant tracking and interviewing
Education
Career Objective
Skills
- Human resource management
- Business administration
- Employee benefits coordination
- Account servicing
- Payroll processing
- Accounts payable and receivable
- Onboarding programs
- Performance evaluation
- Certification programs
- Team leadership
- Reservation management
- Member account management
Timeline
Owner/Manager RV Park
Prewett Creek RV Park
04.2017 - 10.2021
Account Lead
Benefit Solutions, Inc.
10.2003 - 11.2012
Human Resources Coordinator
Community Transit
01.2003 - 06.2003
Human Resources Coordinator – Employee Development Center
Premera Blue Cross
12.2000 - 03.2002
Human Resource Assistant
Washington Dental Service
03.1987 - 03.2002
Career Objective