Summary
Work History
Education
Skills
Timeline
Generic

Shirley Jones

Delray beach,FL

Summary

Successfully trained cashier associates, contributing to improved team performance.

- Streamlined file management systems, reducing retrieval times and improving compliance.

- Earned recognition for outstanding customer service and leadership during store operations.

Organized and managed sensitive medical records with precision and confidentiality.

- Improved file retrieval processes, increasing efficiency by 20%.

- Collaborated with multidisciplinary teams to support accurate documentation workflows.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Work History

File Clerk

Jackson Memorial Hospital
Miami, FL
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Reorganized and digitized over [specific number] medical records, achieving a 30% reduction in retrieval times and enhanced team collaboration.
  • - Developed a comprehensive file audit system that reduced errors by 40%.
  • - Played a key role in maintaining HIPAA compliance through meticulous record-keeping and staff support.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Located and retrieved requested documents in accordance with established policies.

Administrative Assistant

Hr & Risk Management
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Designed and implemented employee training programs, improving workforce productivity by 20%.
  • - Managed HR documentation and compliance processes with 100% accuracy, ensuring alignment with company policies and regulations.
  • - Spearheaded risk management initiatives to mitigate workplace hazards, reducing incident rates by 15%.
  • - Acted as a critical liaison between management and employees, fostering improved communication and collaboration.

Cashier/trainer

Goodwill
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Reorganized and digitized over [specific number] medical records, achieving a 30% reduction in retrieval times and enhanced team collaboration.
  • - Developed a comprehensive file audit system that reduced errors by 40%.
  • - Played a key role in maintaining HIPAA compliance through meticulous record-keeping and staff support.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Located and retrieved requested documents in accordance with established policies.

Education

Associates - Public Relations

Florida State University
Tallahassee, FL

Skills

  • Organizational skills
  • Time management
  • Filing management
  • Customer service

    • - File organization and management

    - Employee training and mentorship

    - Customer service expertise

    - HR documentation and compliance

    - Microsoft Office and POS systems

  • Data entry proficiency
  • File/records maintenance
  • Accuracy and precision
  • Meticulous attention to detail
  • Business correspondence
  • Professional demeanor

Timeline

File Clerk

Jackson Memorial Hospital

Administrative Assistant

Hr & Risk Management

Cashier/trainer

Goodwill

Associates - Public Relations

Florida State University

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Shirley Jones