Shirley Justice
Valdosta,GA
Summary
Quality assurance professional with strong background in inspecting and ensuring product standards. Skilled in identifying defects, maintaining compliance with regulations, and implementing corrective actions. Known for teamwork, adaptability, and consistently delivering results. Dependable and skilled in using quality control tools and methodologies.
Overview
32
32
years of professional experience
Work History
Quality Assurance Inspector
Jacuzzi
2019.04 - Current
- Inspected shower pans and different model tubs
- Ensured quality was met prior to packing
- Repaired minor defects in pans/tubs
- Trained new hires in the Q.A dept
- Scanned work orders and printed box labels
- Scrapped tubs if defects were non repairable
- Still employed as of present/
- Jacuzzi scheduled for closure on or about July11
Restaurant General Manager
Burger King
2017.12 - 2019.03
- Executed daily store operations.
- Was instrumental in getting production completed.
- Verified completeness and accuracy of subordinates' work, computations, and records.
- Was instrumental in bringing sales up and Guest Trac Scores.
- Interviewed, selected, and discharged employees.
- Trained and managed 10-25 employees and achieved significant improvements in their productivity.
- Resolved customer complaints regarding food service.
- Maintained records of such matters as inventory, personnel, orders, supplies, and machine maintenance.
- Complied and balanced cash receipts at the end of the day and shift.
- Utilized position guides so team members knew where to work.
- Trained workers in food preparation, and in service, sanitation, and safety procedures.
- Analyzed operational problems, such as theft and wastage, and established procedures to alleviate these problems.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Trained each team member in providing quality service.
- Specified food portions, production, time sequences, and workstation arrangements.
- Led daily operations to ensure exceptional customer service and compliance with health regulations.
- Developed and implemented training programs for staff to enhance performance and reduce turnover.
- Streamlined inventory management processes, resulting in improved stock accuracy and reduced waste.
Restaurant Manager
Hardees
2014.04 - 2017.12
- Executed daily store operations.
- Was instrumental in getting production completed.
- Executed daily store operations.
- Was instrumental in getting production completed.
- Utilized ROS position guides so team members knew where to work.
- Instrumental in opening the new Hardees in Tifton Ga
- Reason for leaving company:
- Better Job Opportunity
Restaurant General Manager
Burger King
2010.04 - 2013.12
- Executed daily store operations.
- Was instrumental in getting production completed.
- Verified completeness and accuracy of subordinates' work, computations, and records.
- Was instrumental in bringing sales up and Guest Trac Scores.
- Interviewed, selected, and discharged employees.
- Trained and managed 10-25 employees and achieved significant improvements in their productivity.
- Resolved customer complaints regarding food service.
- Maintained records of such matters as inventory, personnel, orders, supplies, and machine maintenance.
- Complied and balanced cash receipts at the end of the day and shift.
- Utilized position guides so team members knew where to work.
- Trained workers in food preparation, and in service, sanitation, and safety procedures.
- Analyzed operational problems, such as theft and wastage, and established procedures to alleviate these problems.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Trained each team member in providing quality service.
- Specified food portions, production, time sequences, and workstation arrangements.
- Reason for leaving this company:
- Left this company for personal reasons
Sanitation Supervisor
Pilgrim’s Pride
2007.04 - 2007.11
- Supervised 50-60 employees, scheduled work hours, resolved conflicts
- Inspected supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
- Recommended measures for improving work procedures and worker performance in order to increase service quality and enhance job safety.
- Was involved in monthly safety meetings.
- Reason for leaving this position:
- Transferred back to Quality assurance Technician in 11- 2007
Quality Assurance Technician
Pilgrim’s Pride
1996.01 - 2007.05
- Successfully managed a 2 or more- person team in proper boxing, cleaning, and inspecting.
- Observed and elevated workers and work procedures in order to ensure quality standards and services.
- Served as inspector for poultry processing, including quality inspections.
- Estimated ingredients and supplies required to prepare a recipe.
- Controlled inventories of equipment, and small wares and reported shortages to designated personal.
- Prepared and processed more than 5 reports each month.
- Represented the company in productivity and quality
- HACCP certified.
- Reason for leaving this position:
- Took Intern Training for Sanitation Supervisor 04-2007
Shift Leader
Pilgrim’s Pride
1994.03 - 1996.01
- Managed 20-30 employees in the absence of the supervisor.
- Successfully handled minor to major complaints.
- Structured and maintained an organized dept.
- Spearheaded production efforts.
- Was instrumental in getting production completed.
- Served as inspector for the employees after they boxed the poultry according to standards.
- Reason for leaving this position:
- Promoted to Quality Assurance Technician 01-1996
Skills
- Quality inspections
- Quality management
- File management
- Defect tracking
- Inventory experience
- Visual inspection
Timeline
Quality Assurance Inspector
Jacuzzi
2019.04 - Current
Restaurant General Manager
Burger King
2017.12 - 2019.03
Restaurant Manager
Hardees
2014.04 - 2017.12
Restaurant General Manager
Burger King
2010.04 - 2013.12
Sanitation Supervisor
Pilgrim’s Pride
2007.04 - 2007.11
Quality Assurance Technician
Pilgrim’s Pride
1996.01 - 2007.05
Shift Leader
Pilgrim’s Pride
1994.03 - 1996.01
Additional Training
- Strong training skills.
- Quickly learn procedures and methods.
- Over 25 years in Quality Control.
- Dependable- can work without supervision.