Shirley King
Hillside,NJ
Summary
Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Talented team builder and supervisor with a strong ability to maintain consistent and accurate accounting structures. Proficient in overseeing operations of individual and multi-unit facilities. Seeking new position with exciting challenges where great skills will be valued.
Overview
32
32
years of professional experience
Work History
Branch Manager
New Jersey Transit Credit Union
IRVINGTON, NJ
05.2012 - Current
- Ensured compliance with banking laws and regulations through periodic review of internal policies.
- Maintained strict confidentiality of customer information at all times.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Directed team members in authorizing loans and opening checking and savings accounts.
Branch Service Manager
Wells Fargo, NA
IRVINGTON, NJ
09.2009 - 05.2012
- Oversaw the hiring process for new employees including interviewing candidates and conducting background checks.
- Performed daily audits of cash drawers in order to detect any discrepancies or irregularities.
- Assisted customers with inquiries regarding account balances, loan applications, deposits, withdrawals, transfers.
- Ensured that all financial transactions complied with federal laws and bank regulations.
Client Service Manager
Wachovia Bank NA
IRVINGTON, NJ
09.1998 - 09.2009
- Coordinated with other branches to ensure smooth operation across all locations.
- Managed daily workflow including assigning tasks to staff members.
- Created and maintained a positive work environment within the branch.
Service Manager
First Union Bank
IRVINGTON, NJ
04.1993 - 09.1998
- Trained new employees on the use of customer relationship management software systems.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Resolved customer complaints quickly and effectively.
- Adhered to customer service standards to foster satisfaction and retention.
Education
Associate of Applied Science - Accounting And Finance
Johnson and Whales College
05-1987
Skills
- Audit preparation
- Credit analysis
- Branch administration
- Loan origination
- Operations management
- Team coaching
- Microsoft Office
- Detail Oriented
Timeline
Branch Manager
New Jersey Transit Credit Union
05.2012 - Current
Branch Service Manager
Wells Fargo, NA
09.2009 - 05.2012
Client Service Manager
Wachovia Bank NA
09.1998 - 09.2009
Service Manager
First Union Bank
04.1993 - 09.1998
Associate of Applied Science - Accounting And Finance
Johnson and Whales College
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