Shirley Kruse
Baylor Scott & White Health
Temple,TX
19
years of professional experience
Results-oriented management professional with expertise in leading teams, enhancing operational efficiency, and driving measurable outcomes. Skilled in strategic planning and process improvement, fostering a culture of accountability. Committed to addressing evolving organizational needs and seeking to leverage skills in Environmental Health & Safety within commercial construction.
Work History
Manager of Practice Operations
5 Years 7 Months- Established centralized operational support division, standardizing workflows and enhancing accountability.
- Eliminated an 85% referral backlog through process redesign.
- Built and launched a centralized operational support division with standardized workflows and accountability.
- Created dashboards and metrics to track trends and drive performance improvements.
- Executed change management and conducted staff training for new operational processes.
Operations & Financial Business Manager
6 Years 8 Months- Supported executive leadership by creating performance dashboards and coordinating enterprise initiatives to ensure compliance with organizational policies.
- Led operational strategies to enhance efficiency and productivity across multiple departments.
- Developed and implemented performance metrics to monitor team effectiveness and drive continuous improvement.
- Fostered cross-functional collaboration to streamline processes and improve interdepartmental communication.
Operations Coordinator
6 Years- Coordinated operational logistics and supported budgeting and recruitment to maintain compliance with policies and ensure documentation accuracy.
- Coordinated cross-functional teams to streamline operational processes and enhance workflow efficiency.
- Managed scheduling and logistics for projects, ensuring timely delivery of resources and materials.
- Developed and maintained documentation systems to improve information retrieval and project tracking.
Education
Bachelor of Applied Arts and Sciences - Focus On Communications
Skills
Operational Leadership
Program Development
Cross-Functional Leadership
Regulatory compliance
Risk management
Operational Risk Management
Process Improvement
KPI reporting
Root cause analysis
Change Management
Data Analysis Tools
Employee training
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Timeline
Manager of Practice Operations
Baylor Scott & White Health
01.2021 - CurrentRead More
Operations & Financial Business Manager
Baylor Scott & White Health
01.2014 - 09.2020Read More
Operations Coordinator
Baylor Scott & White Health
01.2008 - 01.2014Read More
Lamar University
Bachelor of Applied Arts and Sciences from Focus On Communications
Read More
Professional Development
Actively pursuing a transition into Environmental Health & Safety with emphasis on OSHA Construction Safety Standards, Hazard Recognition, Incident Investigation, Risk Assessment, Safety Training, and Job Hazard Analysis (JHA).