Shirley Lin
College Student
Spokane Valley,WA
Summary
Dedicated restaurant manger with a history of utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations. Hardworking with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Restaurant Manager
Poke Express LLC
Spokane Valley, WA
07.2021 - Current
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Restaurant Waitress
Kokoro Ramen
Spokane Valley, WA
01.2020 - 06.2021
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Completed credit payments via card processing systems.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
West Valley High School
Spokane, WA 09.2022 - 06.2023
Associates Degree -
Spokane Community College
Spokane, WA 09.2022 - Current
Skills
Self-Motivated
Teambuilding
Analytical and Critical Thinking
Planning and Coordination
Good Telephone Etiquette
Stocking and replenishing
Additional Information
- Yoko Zheng, Employer, Poke Express
(626)-542-5638, valleypokeexpress@gmail.com-Current Employer
- Leo Zheng, Manager, Kokoro Ramen
(509) - 270-7744, Kokororamen@hotmail.com - Former Manger
Timeline
High School Diploma -
West Valley High School
09.2022 - 06.2023
Associates Degree -
Spokane Community College
09.2022 - Current
Restaurant Manager
Poke Express LLC
07.2021 - Current
Restaurant Waitress
Kokoro Ramen
01.2020 - 06.2021