Shirley Matias
Sugar Factory Rosemont
Des Plaines,IL
14
years of professional experience
Dependable retail manager with a proven record in customer service, multi-tasking, and problem-solving. Developed marketing strategies that increased foot traffic and sales.
Dynamic retail manager skilled in leading operations and enhancing customer satisfaction. Experienced in training and mentoring staff, implementing marketing strategies, and optimizing inventory management to drive sales and improve operational efficiency.
Diligent with solid foundation in fostering nurturing and educational environment for young children. Successfully assisted in creation and implementation of age-appropriate learning activities. Demonstrated effective communication and patience in managing diverse classroom needs.
Work History
Retail Store Manager
4 Years 11 Months- Led daily operations ensuring optimal customer service and satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Managed inventory levels, optimizing stock control processes to reduce waste.
- Developed and implemented marketing strategies to increase foot traffic and sales.
- Completed routine store inventories.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Submitted orders for new inventory.
Early Childcare Assistant
1 Year 1 Month- Facilitated engaging educational activities to promote social and cognitive development in children.
- Collaborated with lead educators to implement individualized learning plans for diverse student needs.
- Mentored junior staff on best practices in early childhood education and classroom management techniques.
- Developed and maintained positive relationships with parents, providing regular updates on child progress.
- Enhanced classroom environment by organizing resources and materials for effective learning experiences.
- Assessed children's developmental milestones and documented observations for program improvements.
- Implemented safety protocols to ensure a secure and nurturing environment for all children in care.
Early Childcare Assistant
2 Years 3 Months- Coordinated group activities that fostered teamwork, cooperation, and communication among children.
- Enhanced children''s cognitive development by implementing engaging and age-appropriate learning activities.
- Developed creative arts programs that encouraged self-expression, fine motor skills improvement, and artistic exploration among students.
- Provided one-on-one support to children with special needs or developmental delays.
- Assisted in the creation of a nurturing and safe environment for children to learn and grow.
- Effectively managed classroom behavior by implementing consistent rules and routines for all students.
Education
High School Diploma
- Honoree of [Honor Name]
Skills
Customer service
Strong multi-tasking
Problem-solving
Retail operations
Highly motivated
Friendly and outgoing
Dependable and reliable
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Retail Store Manager
Sugar Factory Rosemont
04.2021 - 03.2026Read More
Early Childcare Assistant
North Star Child Development Center
09.2014 - 10.2015Read More
Early Childcare Assistant
Children City
06.2012 - 09.2014Read More
Continental Academy
High School Diploma
Read More