SHIRLEY MORENO
Albuquerque
Summary
Results-driven EVS Team Lead with expertise in scheduling, sanitation regulations, and team collaboration. Proven track record of enhancing workflow efficiency and implementing quality control measures to uphold high standards of cleanliness and patient satisfaction.
Dedicated professional with extensive experience in environmental services and early childhood education. Known for exceptional communication and mentoring skills, successfully training teams on safety protocols and improving operational efficiency. Committed to creating a safe and welcoming environment for both staff and patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
EVS Team Lead
Presbyterian Hospital
Albuquerque, NM
05.2022 - Current
- Supervised daily operations for environmental services, ensuring compliance with hospital standards.
- Trained and mentored team members on cleaning protocols and safety procedures.
- Implemented quality control measures to enhance sanitation practices across departments.
- Coordinated schedules and assignments to optimize workflow efficiency within the team.
- Conducted regular inspections to maintain cleanliness and uphold patient care standards.
- Collaborated with nursing staff to address specific cleaning needs in high-traffic areas.
- Developed training materials to improve onboarding processes for new hires in EVS department.
- Assisted in inventory management of cleaning supplies to ensure availability and reduce waste.
- Led ongoing professional development initiatives for EVS staff members, fostering career growth opportunities within the organization.
- Increased overall patient satisfaction scores by maintaining a clean, safe, and welcoming environment in all areas of the facility.
- Maximized employee retention by fostering a positive work environment and addressing concerns promptly.
- Collaborated with other department leads to optimize resource allocation and improve cross-functional cooperation.
- Streamlined workflow for increased productivity, assigning tasks based on individual strengths and expertise.
- Conducted routine safety audits to identify potential hazards and address them proactively, minimizing risk to patients and staff alike.
- Developed comprehensive training materials for new hires, resulting in shorter onboarding times and higher knowledge retention rates.
- Enhanced team efficiency by implementing new cleaning protocols and training EVS staff on best practices.
- Managed the hiring process for EVS staff, ensuring the selection of highly qualified and dedicated professionals to support departmental goals.
- Reduced patient room turnover time by improving communication between EVS team members and hospital staff.
- Maintained strict adherence to regulatory guidelines and industry best practices, safeguarding both patients and employees from potential harm.
- Improved infection control measures through the implementation of stringent cleaning standards and guidelines.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Cleaned more than 30 ER rooms a day.
Child Care Center Teacher
NENE BEAR DAYCARE
Albuquerque, NM
03.2021 - 05.2022
- Designed and implemented engaging lesson plans to foster early childhood development.
- Coordinated daily activities, ensuring a safe and nurturing environment for children.
- Monitored child progress and communicated effectively with parents regarding developmental milestones.
- Led classroom management strategies to maintain a positive learning atmosphere.
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Organized field trips to enhance the learning experience, connecting classroom lessons to real-world examples.
- Enhanced parent-teacher communication by providing regular updates on student progress and organizing conferences.
- Improved overall classroom management, enforcing consistent rules and consequences for behavior.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Supported special needs students'' learning through tailored lesson plans and individualized attention.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Utilized creative teaching strategies to engage students in classroom.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Worked with 6 special needs children.
Food Preparation Worker
SOHO WAREHOUSE LA
Los Angeles, CA
10.2019 - 03.2021
- Prepared and assembled food items following safety and quality standards.
- Operated kitchen equipment, ensuring proper maintenance and sanitation protocols.
- Collaborated with team members to streamline food preparation processes.
- Managed inventory levels, coordinating timely reordering of supplies as needed.
- Trained new staff on food preparation techniques and safety procedures.
- Monitored cooking times and temperatures to ensure optimal food quality.
- Increased productivity by 25 %.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
House Cleaner
KUMUD KOTHARI
Brentwood, CA
03.2015 - 05.2019
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized eco-friendly cleaning products to maintain a safe environment for clients and pets.
- Managed time effectively to complete assigned tasks within scheduled hours, demonstrating reliability.
- Developed customized cleaning plans based on individual client preferences and specific requirements.
- Collaborated with clients to customize cleaning plans based on individual needs.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Provided excellent house cleaning and maid services to clients.
- Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
- Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
- Cleaned a house with 6 bed rooms ensuring client needs.
Line Cook
Fish Dish North Hollywood
North Hollywood, CA
08.2015 - 04.2016
- Prepared high-quality seafood dishes in accordance with restaurant standards.
- Collaborated with kitchen staff to streamline food preparation processes.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Trained new line cooks on food safety protocols and cooking techniques.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Managed parties for more then 600 guests.
Housekeeper
JANI SERV INC
Albuquerque, NM
07.2014 - 10.2014
- Executed comprehensive cleaning procedures to maintain high standards of hygiene and cleanliness in client facilities.
- Trained new staff on effective cleaning techniques and safety protocols, enhancing team performance and efficiency.
- Conducted regular inspections to ensure adherence to quality control measures and address any maintenance issues promptly.
- Developed and implemented efficient cleaning schedules, optimizing workflow to meet client expectations consistently.
- Utilized specialized cleaning equipment and products to address diverse surface requirements effectively and safely.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned more than 20 offices per shift.
Caregiver
Advanced Personal Care
Albuquerque, NM
07.2014 - 10.2014
- Provided compassionate care to clients, ensuring safety and comfort during daily activities.
- Assisted clients with personal hygiene, medication management, and mobility support.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Monitored client health status, reporting changes to medical staff for timely intervention.
- Coordinated transportation for clients to medical appointments and social activities, enhancing community involvement.
- Advocated for clients' needs, fostering strong relationships with families and healthcare providers for optimal care outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Helped with patient needs 100% of the time.
Education
GED -
CNM
Albuquerque, NM2010
Skills
- Decontamination procedures
- First aid training
- Chemical handling
- Hazardous materials handling
- Trash collection
- Waste management
- Biohazard disposal
- Safety protocol adherence
- Facility housekeeping
- Multitasking
- Excellent communication
- Critical thinking
- Team collaboration
- Active listening
- Heavy lifting
- Sanitation regulations
Certification
- Certified BLS.
Languages
Spanish
Native or Bilingual
Timeline
EVS Team Lead
Presbyterian Hospital
05.2022 - Current
Child Care Center Teacher
NENE BEAR DAYCARE
03.2021 - 05.2022
Food Preparation Worker
SOHO WAREHOUSE LA
10.2019 - 03.2021
Line Cook
Fish Dish North Hollywood
08.2015 - 04.2016
House Cleaner
KUMUD KOTHARI
03.2015 - 05.2019
Housekeeper
JANI SERV INC
07.2014 - 10.2014
Caregiver
Advanced Personal Care
07.2014 - 10.2014
GED -
CNM