Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
CUST
Timeline
Generic

Shirley Paiz

Maricopa,AZ

Summary

To obtain a position as Helpdesk; utilizing my skills to provide high standards of service and personal development.

Overview

11
11
years of professional experience

Work History

PHLEBOTOMY TECHNICIAN

Arizona Oncology
02.2014 - 03.2015
  • Patient Draws
  • Computer processing
  • Patient lab orders
  • Order draws
  • Send outs

PHLEBOTOMY TECHNICIAN

Mayo Clinic Hospital
02.2009 - 07.2013
  • Lab Call Center Support
  • Super User for Computer System Trainer
  • Processing/Processer
  • Floor Draws
  • ER
  • Outpatient
  • Tube Processor
  • ARUB
  • Pathology
  • Send outs
  • Point Person to hand out daily work and field question

PHLEBOTOMY TECHNICIAN

Chandler Regional Hospital
04.2005 - 12.2007
  • Lab Call Center Support
  • Floor Draws
  • Processing
  • ER
  • Outpatient
  • Tube Processor
  • ARUB
  • Pathology
  • New Born Screens

PHLEBOTOMY TECHNICIAN

Sheila Switzer Exam One
10.2004 - 04.2005
  • Answer phone calls from agents, examiners and applicants.
  • When called upon, perform Scanning, Renaming, New Calls checks, Scheduling (English and Spanish), take orders, Inventory
  • Sending supplies out to all examiners outside and in house.
  • Perform training on all the areas listed above when ever asked by my managers or co workers. Perform Field Exams when needed and also train new examiners.
  • Exams, Status Input and sending out for 7 examiners

PHLEBOTOMY TECHNICIAN (Student Intern)

Carl T Hayden V.A. Hospital
08.2004 - 09.2004
  • 160 hours of hands on clinical training including
  • Over 1000 successful blood draws by venipuncture and butterfly
  • Samples deliverer
  • Routine lab tests assistant
  • Received a perfect score on my evaluation

CUSTOMER SERVICE

DOLCE SALON & SPA
07.2004 - 09.2004
  • Answered Phone Calls
  • Worked with customers to ensure they had all their needs met

Education

Refresher Course - undefined

Prima Medical
Mesa, AZ
01.2008

Diploma - Phlebotomy

Prima Medical
Mesa, AZ
01.2004

Skills

  • Microsoft Word
  • Power Point
  • Outlook
  • Excel
  • XP
  • Window 8
  • Tablets
  • Bilingual (Spanish & English)
  • Smart Phones
  • Butterfly Draws
  • Dermal Puncture
  • Specimen processing
  • Centrifuging
  • Aliquot Ting
  • PKU'S
  • Blood cultures (smears)
  • Bleeding times
  • Additional knowledge of performing EKG's
  • Physical measurements
  • DNA and Drug testing
  • CPR and First Aid Certified
  • In/Out patient care

QUALIFICATIONS

I am highly organized and dependable. I believe in hard work. I am quick learning and thoroughly dedicated to meeting all goals set before me. Also I am able to complete tasks with little or no supervision.

CUST

Additional information and references available upon request

Timeline

PHLEBOTOMY TECHNICIAN

Arizona Oncology
02.2014 - 03.2015

PHLEBOTOMY TECHNICIAN

Mayo Clinic Hospital
02.2009 - 07.2013

PHLEBOTOMY TECHNICIAN

Chandler Regional Hospital
04.2005 - 12.2007

PHLEBOTOMY TECHNICIAN

Sheila Switzer Exam One
10.2004 - 04.2005

PHLEBOTOMY TECHNICIAN (Student Intern)

Carl T Hayden V.A. Hospital
08.2004 - 09.2004

CUSTOMER SERVICE

DOLCE SALON & SPA
07.2004 - 09.2004

Refresher Course - undefined

Prima Medical

Diploma - Phlebotomy

Prima Medical
Shirley Paiz