Dynamic professional with a proven track record at Lighthouse Behavioral Health Center, enhancing safety protocols and fostering community engagement. Skilled in clinical leadership and conflict resolution, I excel in care planning and building trust with clients, driving positive outcomes in sobriety and long term recovery.
Overview
7
7
Years of treatment experience
Work History
Resident Manager
Lighthouse Behavioral Health Center
Lancaster, OH
06.2025 - 05.2026
Enhanced facility safety protocols, reducing incidents and promoting a secure environment.
Developed and implemented resident engagement programs to enhance community involvement and support recovery goals.
Managed conflict resolution among residents, promoting a positive community atmosphere.
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Managed daily operations, ensuring smooth functioning of the residential complex.
Fostered community relationships to improve resident satisfaction through one on ones and peer support on a daily basis.
Supervised daily operations of residential facility, ensuring compliance with regulations and quality care standards.
Peer Support Specialist
Ohio Reformatory For Women
Marysville, OH
05.1996 - 06.2002
Facilitated group discussions to encourage sharing and connection among peers.
Collaborated with staff to develop supportive program activities.
Maintained confidentiality while handling sensitive information from participants.
Utilized active listening techniques to foster trust and rapport with clients.
Served as a role model for clients, sharing personal experiences of recovery and resilience.
Education
One Yr. Cert. - Office Administration, Data Processing
C.S.C.C
Marysville, OH
06-1997
Skills
Complaint handling
Rule enforcement
Supply management
Treatment support
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking
Reliability
Critical thinking
Clear communication
Active listening
Adaptability and flexibility
Decision-making
Creative and adaptable
Self motivation
Client relations
Conflict resolution
Goal setting
Risk assessment
Continuous improvement
Timeline
Resident Manager
Lighthouse Behavioral Health Center
06.2025 - 05.2026
Peer Support Specialist
Ohio Reformatory For Women
05.1996 - 06.2002
One Yr. Cert. - Office Administration, Data Processing