Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shirley Patterson

Shirley Patterson

peer support
Lancaster,Ohio

Summary

Dynamic professional with a proven track record at Lighthouse Behavioral Health Center, enhancing safety protocols and fostering community engagement. Skilled in clinical leadership and conflict resolution, I excel in care planning and building trust with clients, driving positive outcomes in sobriety and long term recovery.

Overview

7
7

Years of treatment experience

Work History

Resident Manager

Lighthouse Behavioral Health Center
Lancaster, OH
06.2025 - 05.2026
  • Enhanced facility safety protocols, reducing incidents and promoting a secure environment.
  • Developed and implemented resident engagement programs to enhance community involvement and support recovery goals.
  • Managed conflict resolution among residents, promoting a positive community atmosphere.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Managed daily operations, ensuring smooth functioning of the residential complex.
  • Fostered community relationships to improve resident satisfaction through one on ones and peer support on a daily basis.
  • Supervised daily operations of residential facility, ensuring compliance with regulations and quality care standards.

Peer Support Specialist

Ohio Reformatory For Women
Marysville, OH
05.1996 - 06.2002
  • Facilitated group discussions to encourage sharing and connection among peers.
  • Collaborated with staff to develop supportive program activities.
  • Maintained confidentiality while handling sensitive information from participants.
  • Utilized active listening techniques to foster trust and rapport with clients.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.

Education

One Yr. Cert. - Office Administration, Data Processing

C.S.C.C
Marysville, OH
06-1997

Skills

  • Complaint handling
  • Rule enforcement
  • Supply management
  • Treatment support
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Clear communication
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Creative and adaptable
  • Self motivation
  • Client relations
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Continuous improvement

Timeline

Resident Manager

Lighthouse Behavioral Health Center
06.2025 - 05.2026

Peer Support Specialist

Ohio Reformatory For Women
05.1996 - 06.2002

One Yr. Cert. - Office Administration, Data Processing

C.S.C.C
Shirley Pattersonpeer support