Shirley Rigmaiden
Grandprairie,TX
Summary
Results-driven accounts receivable representative with proven expertise in claims management and revenue cycle processes, achieving 98% accuracy in account reconciliation. Proven ability to resolve billing discrepancies and maintain high accuracy in revenue cycle management.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Representative
Medusind
Fort Worth, Texas
01.2020 - 08.2025
- Analyzed complex medical claims denials on current 60-90 days accounts
- Assisted in resolving billing discrepancies through effective communication with customers.
- Managed full accounts revenue cycle maintaining 98% accuracy.
- Collaborated with team members to streamline accounts receivable workflows.
- Reconciled accounts for accuracy
Healthcare/Online Adjunct Professor
LaTourneau University
Longview, Tx
06.2017 - 06.2020
- Delivered course lectures using modern technology to enhance student comprehension.
- Evaluated student performance through assessments and feedback mechanisms.
- Advised students with real-world perspective on health policy
- Maintained students' attendance records, grades and reports in strict confidence.
Supervisor/Accounts Receivable
Ut Southwestern Medical Center
Dallas, TX
02.2012 - 11.2019
- Supervised daily operations in healthcare department to ensure smooth workflow, while fostering productive, result driven work environment
- Implemented quality control measures to maintain compliance with health regulations.
- Facilitated communication between departments to enhance collaboration with other senior leaderships in developing short and long-term plans.
- As senior claims analyst prior to being Supervisor, claims were reviewed to identify billing errors
- Senior Claims Analyst - applied corrective coding/billing guidelines to support appeals and compliance
Education
MBA - Healthcare Management
Dallas Baptist University
Dallas, Texas, TX05-2016
Skills
- Healthcare compliance
- Claims management
- Effective communication
- Team management
- Revenue cycle and billing management
- Daily operational oversight and process
Timeline
Accounts Receivable Representative
Medusind
01.2020 - 08.2025
Healthcare/Online Adjunct Professor
LaTourneau University
06.2017 - 06.2020
Supervisor/Accounts Receivable
Ut Southwestern Medical Center
02.2012 - 11.2019
MBA - Healthcare Management
Dallas Baptist University