Shirley Scott
Irving
Summary
Proficient in property management and tenant support, delivering exceptional leasing services and maintaining compliance with regulatory standards. Committed to enhancing tenant experiences and optimizing occupancy rates through effective communication and efficient operations.
Overview
18
18
years of professional experience
Work History
Leasing Professional
BG Staffing
Dallas, TX
04.2026 - Current
- Provide leasing and administrative support across multiple multifamily apartment communities, enhancing tenant experience at properties managed by Greystar.
- Conduct property tours, showcasing amenities and features to prospective tenants effectively.
- Manage lease agreements, ensuring compliance with company policies and local regulations.
- Collect monthly rent payments and other fees, accurately recording and processing transactions to uphold financial integrity.
- Utilizeproperty management software to track leads, applications, and tenant communications efficiently.
- Coordinate maintenance requests, ensuring prompt resolution of tenant issues to maintain resident satisfaction.
Assistant Manager – Oaklawn Place
Volunteers of America
Dallas, TX
01.2024 - 12.2025
- Conducted tenant screenings, verifying applications and assessing suitability for occupancy.
- Prepared and processed lease and rental applications using Yardi Voyager.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Distributed and followed up on tenant renewal notices.
- Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
Property Manager/ Partner
Montego Bay Apartments/Pioneer Condominiums
Irving, TX
10.2008 - 06.2023
- Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record keeping.
- Managed leasing processes, maintaining accurate records and optimizing occupancy rates.
- Oversaw daily operations of apartment complex ensuring seamless management and tenant satisfaction.
- Collaborated with vendors to negotiate contracts, reducing operational costs while maintaining quality services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
Bolten High School
Alexandria, LADental Assistant -
St. Philip's College
San AntonioSkills
- Fair housing regulations
- Eviction procedures
- Rent collection
- Property management
- Yardi software
- CRM software
- Microsoft office
- Accounts receivable
- Vendor supervision
- Resident support
- Policy enforcement
- Card key management
Timeline
Leasing Professional
BG Staffing
04.2026 - Current
Assistant Manager – Oaklawn Place
Volunteers of America
01.2024 - 12.2025
Property Manager/ Partner
Montego Bay Apartments/Pioneer Condominiums
10.2008 - 06.2023
High School Diploma -
Bolten High School
Dental Assistant -
St. Philip's College