Summary
Overview
Education
Skills
Work History
Generic
SHIRLEY SMITH

SHIRLEY SMITH

Heath,Ohio

Summary

Customer/detail-oriented team member with a strong background and organizational skills in customer relations and administrative support. Willing to assist guest/customers in a friendly and, courteous manner. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience

Education

Associate of Arts - Liberal Arts

OHIO STATE UNIVERSITY
Newark, OH
08.2012

Skills

  • Excellent multi-tasker
  • Excellent verbal, written and organizational skills
  • Very detailed oriented
  • Proficient in Microsoft Office
  • Knowledge of and ability to use several OS

Work History

Technical Services Supervisor

LICKING COUNTY LIBRARY
01.2012 - 11.2023
  • Train other staff, volunteers or student assistants, and schedule and supervise their work
  • Verify bibliographical data for materials, including author, title, publisher, publication date, and edition
  • Review subject matter of materials to be classified, and select classification numbers and headings according to classification systems
  • Check for damaged library materials such as books, or audiovisual equipment, and provide replacements or make repairs
  • Delegate tasks among department staff members
  • Compile information and statistics and prepare and submit reports to Director
  • Perform hands-on Technical Services functions such as cataloging and processing materials
  • Participate in department staff hiring, evaluation and training of new employees

Technical Services Assistant

Licking County Library
09.1998 - 01.2012
  • Search bibliographic databases
  • Enter, edit, export, merge and delete bibliographic records in the database
  • Assist with ILL and Acquisitions
  • Keep up to date inventory of supplies used in Tech Services
  • Assist in preparation on monthly, annual and special reports
  • Answer and transfer incoming calls to department personnel

Children's Services Assistant

Licking County Library
04.1993 - 09.1998
  • Plan, prepare and conduct, in Library and local schools, programs and activities
  • Participate in assigning collection codes and locations for new children's material
  • Select and prepare books for classroom collections for teachers, home-school parents, and others who work with children
  • Process children's paperback books for circulation by creating or updating computer database records
  • Assist patrons by answering directional and reference questions, providing reader advisory services, locating materials and placing hold request

Library Page

Licking County Library
08.1992 - 04.1993
  • Alphabetize library material and return them to their respective locations
  • Perform other related duties as directed by Supervisor

Apprentice Optician

America's Best Contacts And Glasses
04.2021 - 01.2024
  • Took measurements such as pupillary distance, ocular center and segment heights.
  • Completed both warranty and non-warranty frame repairs for customers.
  • Updated display frames with newest styles.
  • Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.


Seasonal Sales Associate & Floor Set Assistant

AMERICAN EAGLE OUTFITTERS
06.2013 - Current
  • Greet incoming customers
  • Check customers out
  • Replenish clothing to shelves of store
  • Dress mannequins
  • Rearrange store to fit different seasons
  • Set window visuals

Assistant, Manager

CHRISTOPHER & BANKS
04.2018 - 01.2020
  • Greet incoming customers
  • Check customers out
  • Replenish clothing to shelves of store
  • Dress mannequins
  • Rearrange store to fit different seasons
  • Set window visuals
  • Receive shipments
  • Perform opening & closing procedures

Sales Associate

ELDER BEERMAN
09.2017 - 03.2018
  • Check out customers
  • Place online orders
  • Clean and straighten store


MORE, Reading Tutor

Carson Elementary, Newark City Schools
10.2015 - 06.2016
  • Worked with 3rd-grade students on reading comprehension.
  • Taught reading comprehension and writing tactics to improve reading and writing skills.
  • Conducted assessments to determine comprehensive understanding of materials.
  • Provided positive feedback often to encourage continued reading success.
SHIRLEY SMITH