Shirley Weaver
Saraland,AL
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction at International Wire Rope. Skilled in data entry and customer service, I improved collections efficiency and streamlined billing processes, significantly boosting cash flow management. Expert in maintaining confidentiality and fostering strong client relationships through effective communication.
Overview
48
48
years of professional experience
Work History
Administrative Assistant
International Wire Rope
05.1996 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Billing Collection
AAA Cooper Transportation
05.1996 - 06.2006
- Assisted in the development of departmental policies and procedures aimed at improving overall collections efficiency and effectiveness.
- Elevated the company''s overall cash flow management by closely monitoring account balances and initiating proactive measures to collect outstanding receivables.
- Streamlined account reconciliation processes, leading to faster identification of discrepancies and improved financial reporting accuracy.
- Streamlined billing processes for increased efficiency and accuracy in invoice generation.
ACCTS RECEIVABLE
Gulf Coast Marine Supply
08.1976 - 09.1996
Education
Batchelor - Business
University of South Alabama
Mobile, AL05.1993
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
International Wire Rope
05.1996 - 12.2024
Billing Collection
AAA Cooper Transportation
05.1996 - 06.2006
ACCTS RECEIVABLE
Gulf Coast Marine Supply
08.1976 - 09.1996
Batchelor - Business
University of South Alabama
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