Shirlynn Nuno
Leland,NC
Summary
Dynamic Certified Pharmacy Technician with extensive experience across diverse pharmacy settings, including home infusion, hospital, independent ownership, and retail pharmacies. Proven expertise in insurance verification and claims processing, supported by strong problem-solving skills. Highly proficient in sterile compounding and regulatory compliance, ensuring optimal patient safety and quality care. Dedicated to improving workflow efficiency and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
05.2024 - Current
- Process prescription orders accurately and efficiently to ensure timely patient care.
- Assist pharmacists in medication management, enhancing workflow and customer satisfaction.
- Verify insurance information and processed claims using pharmacy software systems.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Certified Immunizer authorized to administer vaccines
- Educate patients on proper medication usage and potential side effects to promote safety.
- Maintain inventory levels, ensuring availability of medications while minimizing waste.
- Collaborate with healthcare team members to optimize patient treatment plans and outcomes.
- Conduct quality control checks on medications to ensure compliance with regulatory standards.
- Train new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answer incoming phone calls and addressed questions from customers and healthcare providers.
- Stock, label, and inventory medication to keep accurate records.
- Complete paperwork, entering prescription and insurance or billing information into patient profiles.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Technician
Walmart Pharmacy
09.2022 - 02.2024
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Verified insurance information and processed claims using pharmacy software systems.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted and labeled prescriptions with correct item and quantity.
- Administered vaccinations
Certified Pharmacy Technician
Novant Health Brunswick Medical Center
12.2018 - 08.2022
- Sterile and non-sterile medication compounding.
- Document room pressure, temperature, and humidity in the sterile compounding room.
- Unit dose packaging using a Euclid packaging machine.
- Medication Reconciliation.
- Maintained inventory levels, ensuring availability of medications while minimizing waste.
- Refilled, loaded and unloaded medications in the Pyxis dispensing machines throughout the hospital, and handled stock outs and outdated medications.
- Restock the Operating rooms and Pyxis dispensing machines.
- Received narcotic orders and maintained records of all scheduled drugs distributed throughout the hospital.
- Communicated with physicians, surgeons, and nurses in a timely manner using a work cell phone.
- Replace used crash cart trays with new trays and refilled used crash cart trays.
Certified Pharmacy Technician
Omnicare Pharmacy
10.2016 - 12.2018
- Sterile and non-sterile compounding.
- Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
- Labeled and packaged patient medication.
Education
Pharmacy Technology
Cape Fear Community College
Wilmington, NC08-2016
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Medical Billing
- Supervising Experience
- Insurance Verification
- Medical Terminology
- Hospital Experience
- Compounding Medications
- Medical Records
- Aseptic Technique
Certification
- CPhT - Certified Pharmacy Technician
- APHA - Pharmacy-Based Immunization Administration
- CPR Certified
Timeline
Certified Pharmacy Technician
CVS Pharmacy
05.2024 - Current
Certified Pharmacy Technician
Walmart Pharmacy
09.2022 - 02.2024
Certified Pharmacy Technician
Novant Health Brunswick Medical Center
12.2018 - 08.2022
Certified Pharmacy Technician
Omnicare Pharmacy
10.2016 - 12.2018
Pharmacy Technology
Cape Fear Community College