SHITAL R. BHATT
FREMONT,CA
Summary
An Office Manager with over 25 years of experience in Medical Office Operations within a fast-paced environment, ability to lead and motivate employees. Familiar with all aspects of daily business operations including. Personnel, Human Resources Issues. HIPPA and OSHA Compliance. Contract Negotiations, Payroll, Federal Tax and numerous administrative functions.
Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Known for strong team collaboration and adaptability to changing needs. Proficient in managing office systems and facilitating communication.
Overview
26
26
years of professional experience
Work History
Business Office Manager
Crestwood Manor
Fremont, California
10.2001 - 08.2024
- Establish and direct the implementation of written policies and procedures that reflect the goals and objectives of the facility. Develop and maintain a good working rapport with inter-department personnel, as well as other departments to ensure that administrative services and activities can be properly maintained to meet the needs of the facility.
- Recruit, select, and train competent administrative personnel.
- Do yearly Employee performance.
- Maintain a safe work environment for employee minimizing any workers comp issues.
- Represent and participate in meetings & training as required.
- Assume the authority, responsibility, and accountability of a Manger.
- Responsible for Petty cash handling and bank deposits on daily basis.
- Manage employee payroll & three administrative staff.
- Maintain accuracy of all the journal entries to minimize any error.
- Keep track of delinquent accounts making sure the collection is done to maintain the M-End aging.
- Process year end write-offs & provide information needed for year end audit.
- Process monthly Accounts Receivable and Accounts Payable.
- Keep trace of contracted consultant’s insurance and licenses.
- Complete the Month End Process & assist with year end close.
- Forecast facility Revenue each month.
- Control expenses in areas of staffing, office operations, and office.
- Maintain track of A/P, Refunds and approvals for payment.
- Maintain insurance plans for employees.
- Maintaining & Reconciliation of Resident Trust account and doing the month end close.
- Crestwood Manor - Fremont, California
Payroll Manager
11.1998 - 10.2001
- Provided day-to-day generalist support to management, including recruiting, training, performance management and employee relations, ensuring a high level of customer service for employees and applicants.
- Process employee data (new hires, changes, additional earnings) from the HR system of record to the payroll system.
- Process employee Time & Attendance data from the Time system to payroll and reconcile variances utilizing tools in the Time and payroll systems.
- Audit and reconcile wide range of personnel actions and payroll documents for more than 200 employees.
- Look over enrollment process & with 401k.
- Process accurately employee pay.
- Processed and audited payroll.
- Knowledge of Human Resources related issues as organizational development, employee and labor relations, enforcement of policies and procedures.
- Knowledge of Workers Compensations, Disability & Leave Management.
- Managed HR programs and activities including Compensation and Benefits, Employee Relations.
- Represent the Payroll Department at on boarding seminars for new hire orientation.
- Ensured that all Human Resources administrative systems are current, accurate and efficient.
- Worked collaboratively with management team on various initiatives and programs.
- Responded to employee concerns, coached and counseled employees to improve performance.
- Decision making in Recruitment and Termination.
- Kaiser Permanente - Hayward, California December 1993- February 1998
- Office Administrative Associate
- Dr B.K Desai Dentist – San Jose, California August 1991- October 1993
- Payroll Coordinator
Education
M.S - Accounting
University of Baroda
INDIA06-1987
Skills
- Medicaid/Managed care
- E-Time Saver/Workforce for Payroll system
- Proficiency in MS-Office, Excel, PowerPoint, MAC, ADP (PCPW, E-Time, Kronos, Timesaver) payroll system, and web-based applications, knowledge of General Accepted Accounting Principles(GAAP), General Ledger, Basic Quickbooks
- Account reconciliation
- Office administration
- Payroll processing
- Records management
- Human resources management
- Office inventory oversight
- Decision-making
- Attention to detail
- Multitasking
Languages
Hindi
Full Professional
Timeline
Business Office Manager
Crestwood Manor
10.2001 - 08.2024
Payroll Manager
11.1998 - 10.2001
M.S - Accounting
University of Baroda