Shiv Patel

• Provided technical assistance to the pharmacy manager and client and implemented management processes to ensure accurate medication management
• Maintained a high level of accuracy in filling prescriptions
• Communicated with clients regarding medications and suggested additional treatment options when appropriate
• Ensured the proper inventory of all pharmaceuticals

• Coordinated verification and filling of more than 300 daily prescriptions in a high-volume pharmacy environment.

• Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Used internal software to process reservations, check-ins and check-outs.
• Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
• Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.