Shiva Thurpu
Beaverton,OR
Summary
Diligent senior product manager bringing several years of success in managing product roadmapping and increasing revenue stream opportunities. Well-versed in conducting market research, defining product vision, planning, and execution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Product Manager
CDK Global LLC
Portland, OR
11.2020 - Current
- Led the modernization of Dealer Configurations platform, unifying setups across all systems/apps, enhancing onboarding efficiency for new dealers and enabling modification by existing dealers.
- Collaborated with cross-functional teams and senior executives to align product roadmap with business goals, resulting in a 25% increase in customer satisfaction scores.
- Defined and achieved key project OKRs, improving team velocity by 30% through effective performance tracking and roadmap implementation.
- Managed system deployment and monitored performance metrics, ensuring 99.9% reliability and security compliance post-launch.
- Conducted user acceptance testing and achieved 95% test case pass rate, validating solution readiness and compliance with non-functional requirements.
- Facilitated technical consulting and user training sessions, enhancing user adoption and satisfaction by 40%.
Business Systems Analyst/Product Owner
Daimler Trucks North America, DTNA
Portland, OR
08.2018 - 11.2020
- Led requirements gathering and documentation for integrating service literature content into Adobe Experience Manager, improving content accessibility for technicians and service employees.
- Achieved a 20% reduction in content delivery time through efficient system configurations and API integrations.
- Managed scrum ceremonies and maintained burn-down charts, ensuring alignment with sprint goals and timely backlog grooming.
- Conducted extensive business process analysis and supply chain improvements, resulting in a 15% increase in operational efficiency.
- Implemented APIs for data integration from multiple sources, streamlining inventory management across dealer showrooms.
Education
Master of Science - Industrial Engineering And Data Analysis
Oregon State University
Oregon, USA03-2018
Bachelor of Technology - Mechanical Engineering
Amity University
Uttar Pradesh, India07-2014
Skills
- Product Roadmaps
- Product positioning
- Customer research
- Design thinking
- Technical acumen
- Data-driven decision-making
- Cross-Functional Collaboration
- Product Development
- Product marketing
- Business Relationship Management
Technical Skills
- Productivity Tools: JIRA, Confluence, MS Office Suite, Aha!, Product Board, Miro, Invision, Figma
- Programming: Python, R studio, SQL
- SDLC Frameworks: Agile/Scrum, SAFe, Waterfall
- Databases & Data Analysis: MS SQL Server, Mongo DB, PostgreSQL, Tableau, Power BI, Data Warehousing, Snowflake
- Technology/Systems: Enterprise Resource (ERP), Customer Relationship (CRM), Content Management, Configurations/setups, Cloud Computing, AI/ML applications in product
Certification
- Certified SAFe Product Owner/Product Manager
- Certified Six Sigma Green Belt
- Certified Pragmatic Product Manager
Timeline
Sr. Product Manager
CDK Global LLC
11.2020 - Current
Business Systems Analyst/Product Owner
Daimler Trucks North America, DTNA
08.2018 - 11.2020
Master of Science - Industrial Engineering And Data Analysis
Oregon State University
Bachelor of Technology - Mechanical Engineering
Amity University
- Certified SAFe Product Owner/Product Manager
- Certified Six Sigma Green Belt
- Certified Pragmatic Product Manager
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