Shiva Tiwari

• Assisted technicians in the installation, troubleshoot the problems and deploy the required the number of associates in the project and monitor them to get the high production.

Run hourly reports and check the progress . make the daily

and forward to managers.

Attend all safety meeting ,production meeting and new hire meetings.

Train and lead new employee at multiple occasions.

Oversee a team of subordinates and lead the daily operations of the assigned production line.

Skills/ Experience

. Leadership, Communication, Collaboration

.Customer oriented

Computer literate.

Manager

Bedford food mart, Bedford TX ,

From 07/15/2019 To 03/2021

.Effective costumer service

.provide a positive costumer experience with fair, friendly and courteous service

.Maintaining transaction and schedule

.Resolve costumer issue and answer questions.

Manager

United Pacific -225 (Chevron gas station) Santa Ana , California

From 01/2012 TO 06/2019

Effective Costumer service ,complete store related work including ordering

and managing transactions.

Receive the calls from costumer and give answering.

write audit report and assessment .

.Costumer satisfaction.