SHIVANI CHANDEL

Dynamic Account Manager with a proven track record at BULLET EXPRESS LINE INC, excelling in client relations and account growth. Leveraged CRM software to enhance customer satisfaction and retention, while fostering teamwork and collaboration within the sales team. Committed to delivering exceptional service and driving strategic account improvements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
• Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
• Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
• Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in [X%] revenue growth.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Supervised team of [Number] staff members.
• Documented and resolved [Issue] which led to [Results].
• Resolved product issue through consumer testing.