SHIWANI REGMI
Denver,CO
Summary
Business Management graduate with hands-on experience supporting operations, leadership initiatives, and customer-facing programs across corporate and higher education environments. Proven ability to rotate across functions, analyze performance data, support service delivery, and collaborate with leaders on operational and sales-related initiatives. Well-suited for a structured management training program emphasizing leadership development, customer engagement, and operational excellence.
Overview
5
5
years of professional experience
Work History
Technician, Project Management
AngloGold Ashanti North America
Greenwood Village, USA
02.2025 - Current
- Support operational and leadership initiatives across multi-phase business programs through analytics, reporting, and coordination.
- Analyze performance metrics and prepare executive-ready dashboards to support informed business and operational decisions.
- Collaborate with cross-functional teams to improve workflow efficiency, documentation accuracy, and process execution.
- Maintain structured, audit-ready records while ensuring data integrity across enterprise systems.
- Prepare concise summaries and action items for leadership meetings supporting implementation and execution.
Interim Project Manager & Assistant to the AVP
Metropolitan State University of Denver
Denver, USA
05.2024 - 02.2025
- Coordinated operational and administrative initiatives across multiple departments, supporting leadership priorities and service delivery.
- Managed executive scheduling, communications, and logistics for high-visibility programs and events.
- Supported process improvements to enhance operational efficiency and stakeholder experience.
Assistant, Student Employment & Equity Programs
Metropolitan State University of Denver
Denver, USA
05.2023 - 05.2024
- Supported customer-facing program operations through scheduling, communication, and internal coordination.
- Assisted with data tracking and documentation supporting program effectiveness and service quality.
Lead Front Desk Operations
Metropolitan State University of Denver
Denver, USA
01.2021 - 05.2024
- Led front-line customer service operations and supervised a four-person team in a high-traffic environment.
- Managed scheduling, data entry, and daily service coordination to ensure a positive customer experience.
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO12.2025
Skills
- Operational & Business Management Support
- Cross-Functional Rotational Experience
- Customer Service & Relationship Management
- Sales & Performance Data Analysis
- Process Improvement & Operational Efficiency
- Leadership & Team Coordination
- Executive & Management Reporting
- Quality Assurance & Documentation
- Microsoft Office Suite (Excel, PowerPoint, Word)
- SharePoint & Enterprise Systems
Websites
Timeline
Technician, Project Management
AngloGold Ashanti North America
02.2025 - Current
Interim Project Manager & Assistant to the AVP
Metropolitan State University of Denver
05.2024 - 02.2025
Assistant, Student Employment & Equity Programs
Metropolitan State University of Denver
05.2023 - 05.2024
Lead Front Desk Operations
Metropolitan State University of Denver
01.2021 - 05.2024
Bachelor of Science - Business Management
Metropolitan State University of Denver