SHIYAN BAILEY
New York,NY
Summary
Dedicated healthcare professional with a background in Health Management and expertise in administrative and patient-facing operations. Experienced in coordinating services, maintaining documentation, and facilitating communication with patients and families. Knowledgeable in healthcare administration, electronic health records, and care coordination. Seeking Adult Care Manager position to leverage organizational and communication skills in enhancing adult care services.
Overview
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Admitting Clerk / Patient Access SBH Health system
SBH Health system
New York, Ny
01.2025 - 02.2026
- Coordinated with healthcare staff to ensure timely patient registration.
- Verified insurance information and collected necessary patient documents.
- Processed patient admissions efficiently using electronic health record systems.
Medical Receptionist / Healthcare Administrative
SightMD
New York, New York
07.2023 - 01.2025
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate patient records using electronic health record systems.
- Greeted patients and visitors warmly upon arrival at the office.
Education
Associate of Science - Health Administration
Plaza College
Queens, NY 09.2019 - 07.2026
Springfield High School
Queens, NYSkills
- Patient Registration Support
- Patient intake
- Electronic Health Records (EHR)
- Appointment Scheduling
- Patient Flow Management
- Case Documentation
- Healthcare Administration
- HIPAA & Confidentiality
- Data entry
- Customer communication
- Conflict resolution
- Team collaboration
- Team collaboration
Timeline
Admitting Clerk / Patient Access SBH Health system
SBH Health system
01.2025 - 02.2026
Medical Receptionist / Healthcare Administrative
SightMD
07.2023 - 01.2025
Associate of Science - Health Administration
Plaza College
09.2019 - 07.2026
Springfield High School