Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shlok Patel

West Hartford,CT

Summary

Knowledgeable, with solid background in IT consulting, focusing on optimizing technology solutions for diverse business needs. Successfully help guide multiple projects to completion, ensuring seamless integration and enhanced system performance. Demonstrated expertise in problem-solving and strategic planning, effectively managing client expectations and requirements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Consultant

ISO New England
03.2023 - Current
  • Worked on many production support items
  • Completed many product tests for new code changes in our company's software
  • Completed Regression Testing, Load Testing, Database Testing, and Web Service Testing
  • Supported business testing through use of my data analysis skills
  • Created a vast network of wind and solar plant schedulers using a API and SOAP webservice to provided data for business and IT testing
  • Worked with vendors to ensure that the submission of their data was seamless
  • Completed many IT tests to ensure that the data from weather vendors was in the correct granularity and stored in the correct databases
  • Worked on testing a SFTP for our vendors to ensure the safety and security of sensitive data
  • Tested many internal microservices that fetched data from vendor sites and uploaded it to our many databases
  • Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.

Assistant Director of Museum Operations

Naismith Memorial Basketball Hall Of Fame
04.2022 - 03.2023
  • In charge of day to day museum operations including opening and closing
  • Handled ticket sale revenue
  • Supervised 20 employees to ensure Museum Operation
  • Supervised all significant events for Naismith Memorial Basketball Hall of Fame

Pharmacy Technician

CVS Pharmacy
01.2021 - 01.2022
  • Verified order information against computer database
  • Prepared bills for insurance companies and submitted the required paperwork
  • Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
  • Established and maintained patient profiles, updating the organizational database with current information
  • In charge of Pharmacy Inventory

Uconn Video Production Team
01.2018 - 01.2020
  • Filmed many UConn collegiate men's and women's live sports such as Basketball, Soccer, Football, and more
  • Worked in the Production control room with state of the art video equipment
  • Produced graphics for the Men's and Women's basketball teams for the jumbotron

Education

Bachelors - Applied Mathematics

The University of Connecticut
08.2021

Skills

  • Data Analysis
  • Excel
  • Quantitative skills
  • Problem-solving skills
  • Analytical skills
  • Confluence/Jira
  • PL/SQL
  • Mathematical modeling
  • Statistical modeling
  • Communication skills
  • Business analysis

Certification

  • Google Data Analytics Certification
  • IBM Data Science Tools Certification
  • Certification of Data Analytics and Science

References

  • Steve Delnickas, Director of Museum Operations, Naismith Memorial Basketball Hall Of Fame, sdelnickas@hoophall.com, 413-386-6191

Timeline

IT Consultant

ISO New England
03.2023 - Current

Assistant Director of Museum Operations

Naismith Memorial Basketball Hall Of Fame
04.2022 - 03.2023

Pharmacy Technician

CVS Pharmacy
01.2021 - 01.2022

Uconn Video Production Team
01.2018 - 01.2020

Bachelors - Applied Mathematics

The University of Connecticut

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Shlok Patel