Shoeb Emon
Data Analyst
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently taking classes on Data Analytics and learning essential tools like SQL, Spreadsheets and R for data visualization.
Overview
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Associate
CVS Pharmacy
Brooklyn, NY
11.2022 - 03.2023
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Increased revenue by cross-selling and upselling products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Data Analytics
Baruch College of The City University of New York
New York, NY 08.2021 - Current
Data Analytics
Google Analytics Prof.Certificate - In Progress.
Online 03.2023 - Current
Skills
Asking effective questions to make Data Driven decision making
Analyze Data to make answer business questions
Process Data from dirty to clean
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Create Pivot tables for Data organizations and clear understanding of Data
- Use basic query in SQL to organize data.
In process of completing Google Data Analytics professional Certificate. Currently, have completed the courses on cleaning and organizing data for data driven decision making using Spreadsheets and SQL.
Certification
Google Analytics Professional Certificate- In progress.
Timeline
Data Analytics
Google Analytics Prof.Certificate - In Progress.
03.2023 - Current
Google Analytics Professional Certificate- In progress.
03-2023
Customer Service Associate
CVS Pharmacy
11.2022 - 03.2023
Bachelor of Arts - Data Analytics
Baruch College of The City University of New York
08.2021 - Current