Shomari Chambers
New York,NY
Summary
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business. Recognized on a regular basis for outstanding performance and contributions to the industry's success. I’m outgoing and aim to exceed guests' expectations by providing great service. Store merchandise handling Customer needs assessment Outgoing and enthusiastic Customer assistance Customer service excellence
Overview
5
5
years of professional experience
Work History
Sales Associate
Nordstrom
Dallas , Oregon
08.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Sales Associate
Home Depot
Tampa , FL
02.2023 - 07.2024
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fulfillment
Macy's
Dallas, TX
11.2022 - 01.2023
- Labeled boxes, crates, and containers with accurate order information, destinations, and codes to reduce shipping errors
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Worked with customers to pack items according to specific desires and requirements.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Merchandiser
Nordstrom rack
New York
11.2020 - 10.2022
- Merchandised new stock to appeal to customers, grab attention and drive sales
- Set up and maintained effective high-traffic displays, which resulted in increased sales
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Cashier
McDonald's
New York, NY
12.2019 - 10.2020
- Credit cards, checks, gift cards, and coupons were all processed by me
- Helped customers by answering their questions and completing their requests
Education
Clara Barton High School
Skills
- Stocking and replenishing
- Multi-tasking strength
- Excellent people skills
- Problem-solving skills
- Shipment processing
- Relationship building
- Client Service
- Cash Handling
Timeline
Sales Associate
Nordstrom
08.2024 - Current
Sales Associate
Home Depot
02.2023 - 07.2024
Fulfillment
Macy's
11.2022 - 01.2023
Merchandiser
Nordstrom rack
11.2020 - 10.2022
Cashier
McDonald's
12.2019 - 10.2020
Clara Barton High School
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