Shomly Toro
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator
synthetic turf
Kirkland
11.2025 - Current
- Researched industry trends to inform marketing strategies and product positioning.
- Assisted in organizing promotional events to showcase synthetic turf solutions.
- Utilized customer feedback to enhance marketing initiatives and improve engagement strategies.
- Analyzed customer feedback to inform product improvements or new offerings.
- Maintained a library of marketing collateral including images and videos.
- Created reports summarizing performance results against established goals.
Administrative Coordinator
metro health
Bellevue
12.2024 - 10.2025
- Managed communication between departments and external partners effectively.
- Provided customer service support to patients and visitors at the facility.
- Provided administrative support to various departments within the organization.
- Organized and maintained filing systems for sensitive documents.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Answered phone calls, provided information, and connected callers to appropriate personnel.
- Answered phones and routed calls to appropriate personnel.
Betancourt Auto Sales
Sales Associates
Lynnwood
06.2021 - 05.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Collaborated with team members to achieve daily sales goals and targets.
- Handled customer inquiries and resolved issues in a timely manner.
- Helped customers find specific cars, parts and answered questions, and offered product advice.
Front Desk Agent
AVG
Bellevue
11.2020 - 08.2021
- Scheduled appointments and maintained the company calendar for staff members.
- Processed incoming and outgoing mail, ensuring timely distribution to staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
Ingraham High School
Seattle, WA06-2019
Skills
- Market research
- Customer relationship management
- Problem solving
- Detail-oriented
- CRM management
- Customer service
- Microsoft Office
- Data entry
- Document control
- Meeting coordination
- Customer and client relations
- Scheduling
- File management
Languages
Spanish
Native/ Bilingual
Timeline
Marketing Coordinator
synthetic turf
11.2025 - Current
Administrative Coordinator
metro health
12.2024 - 10.2025
Betancourt Auto Sales
Sales Associates
06.2021 - 05.2023
Front Desk Agent
AVG
11.2020 - 08.2021
Ingraham High School