Shon Stubbs
Roosevelt,UT
Summary
Seasoned Working Dispatcher and Trucking Supervisor with a proven track record at E&B Oilfield and Alliance Service, adept in stress tolerance and decision-making. Excelled in enhancing customer satisfaction and streamlining logistics, achieving seamless dispatch coordination and effective problem-solving. Skilled in both customer relations and dispatch software, consistently prioritized critical tasks, leading to increased efficiency and productivity.
Overview
10
10
years of professional experience
Work History
Working Dispatcher
E&B Oilfield
10.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Utilize tractor trailer to perform tasks such as water hauling, belly dump work, equipment hauling, and oil transfers.
- Utilize heavy equipment such as front end loader, motor grader, excavator, and dozers, to complete construction jobs, and road maintenance
Trucking Supervisor
Alliance Service
01.2015 - 10.2023
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Collaborated with other departments for seamless coordination of logistics operations.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Initiated performance evaluations for drivers, establishing clear expectations and promoting accountability.
- Work along with other drivers to complete the variety of trucking tasks at hand such as belly dumping. Water hauling, equipment transportation and other duties as the come up.
Education
N/a - General Studies
BYU Idaho
OnlineHigh School Diploma - General
Uintah High
Vernal, UT05.1998
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Dispatching procedures
- Problem-solving
- Customer relations
- Dispatch coordination
- Schedule management
- Customer relationship management
- Dispatching field personnel
- Conflict resolution
- Multitasking and organization
- Verbal and written communication
- Driver communication
- Monitoring field personnel
- Workflow prioritization
- Critical thinking
Timeline
Working Dispatcher
E&B Oilfield
10.2023 - Current
Trucking Supervisor
Alliance Service
01.2015 - 10.2023
N/a - General Studies
BYU Idaho
High School Diploma - General
Uintah High
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