Shona C. Legette
Conway,SC
Summary
Versatile Senior Paralegal with background managing cases, coordinating documents and completing in-depth research to support work in Personal Injury law. Strengths include verbal and written communication, multitasking and time management. Over 15+ years of experience working in private, public and organizational environments.
Overview
22
22
years of professional experience
Work History
Sr. Paralegal | Team Manager
The Law Offices of L. Clayton Burgess, APLC
01.2024 - Current
- Managed case files, maintaining organization and accessibility for attorneys and clients.
- Utilized case management software to track deadlines and manage workflow efficiently.
- Reviewed and summarized legal documents, enhancing team understanding of case specifics.
- Conducted legal research to support case preparation and documentation efforts.
- Drafted routine legal correspondence, ensuring adherence to firm standards and accuracy.
Paralegal
The Lovely Law Firm
01.2022 - 01.2023
- Systemically increased office organization by implementing more efficient filing/documenting systems for scheduling hearings, mediations, and depositions as necessary.
- Excelled within a deadline-intensive environment to ensure accurate and on-time completion of serving legal documents to opposing counsel.
- Interviewed potential clients by obtaining general information for processing claims/files.
- Knowledgeable of administrative and clerical procedures such as word processing, managing files and records, and other office tasks and operations.
- Communicated directly and effectively with medical providers, law enforcement, court personnel, and insurance companies.
Legal Assistant
McCutchen Vaught Geddie & Hucks
01.2011 - 01.2022
- Reviewed legal publications, medical documentations, and performed database searches to identify laws and court decisions relevant to pending cases.
- Demonstrated oral and written communication skills with senior level officials and staff daily.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Coordinated communication between clients and attorneys, facilitating timely information exchange.
- Assisted in trial preparation by compiling evidence and preparing exhibits for court presentations.
Administrative Assistant
SC Workers’ Compensation Commission
01.2008 - 01.2011
- Provided assistance in all areas of administrative functions including data entry, receptionist duties, project-based work, and file organization.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Projected a professional company image through in-person and phone interaction with clients.
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Assisted in processing workers' compensation claims, enhancing accuracy and compliance with regulations.
Sr. Customer Care Specialist
Verizon Wireless Call Center
01.2004 - 01.2008
- Increased customer loyalty and growth by providing stellar customer service and first-call resolution.
- Managed a new hire class of twelve employees by effectively coordinating customers’ accounts for accuracy.
- Successfully resolved more than 270+ customers’ concerns per week.
- Utilized good communication and problem-solving skills in handling customer complaints for resolution.
- Communicated effectively with all levels of management.
Education
Bachelor of Science - Exercise Science
University of South Carolina
Columbia, South Carolina05.2004
Associate of Science - Health Science
Horry-Georgetown Technical College
Conway, South Carolina12.2014
Skills
- Notary public certification
- Team leadership qualities
- Court filing procedures
- Client communication
- Team oversight
- Case management efficiency
- File organization
- Proficient in MS office
- Attorney support
- Case summaries
- Records management
- Case management
Timeline
Sr. Paralegal | Team Manager
The Law Offices of L. Clayton Burgess, APLC
01.2024 - Current
Paralegal
The Lovely Law Firm
01.2022 - 01.2023
Legal Assistant
McCutchen Vaught Geddie & Hucks
01.2011 - 01.2022
Administrative Assistant
SC Workers’ Compensation Commission
01.2008 - 01.2011
Sr. Customer Care Specialist
Verizon Wireless Call Center
01.2004 - 01.2008
Associate of Science - Health Science
Horry-Georgetown Technical College
Bachelor of Science - Exercise Science
University of South Carolina
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