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With a proven track record at Memorial Hermann Hospital, I excel in telemetry interpretation and fostering patient safety, demonstrating expertise in cardiac monitoring and empathetic patient care. My commitment to continuous improvement and professional development, alongside a knack for implementing effective crisis intervention strategies, significantly enhances healthcare delivery.

Professional and industrious Customer Service Representative bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Professional Medical Assistant skilled at multi-tasking and working independently with versatility as well as exceptional patient care. Excels in calendar management, scheduling, data entry and database administration. Detailed and precise when entering classified data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

Dedicated and empathetic medical assistant offering over 20 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Preceptor for students and new hires. Proficiency in software such as EPIC, Cerner, etc. Completion of Prior Authorization with access to multiple insurance carriers such as BCBS, Humana, Cigna, Aetna, United Health Care and Medicare. Efficient Civilian Pay Technician known for high productivity and completing tasks with precision. Skilled in payroll processing, compliance with financial policies, and employee data management. Excel at problem-solving, time management, and communication, ensuring seamless operations in payroll departments.

Hello! My name is Katherine Satterwhite, and I’m a compassionate and dedicated Medication Technician with hands-on experience at Dogwood Trails Assisted Living and Memory Care. I take pride in promoting patient safety through accurate medication administration, clear communication, and a strong focus on individual care. My role has allowed me to build trusting relationships with residents while supporting treatment adherence and improving overall patient satisfaction and outcomes.
I’ve developed a solid foundation in vital signs monitoring, medication management, and detailed record-keeping within a fast-paced healthcare environment. Now, I’m excited to transition into a new role where I can continue to make a positive impact. With a strong commitment to accuracy, timeliness, and patient-centered care, I’m eager to apply my skills and grow within a new opportunity.

Shona Robinson

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Monitor Technician

Expert Product Specialist

Pharmacy Technician

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Bachelor of Science - Computer Science

Bachelor of Science - Nursing Administration

Bachelor of Science - Computer Science

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Monitor Technician

Expert Product Specialist

Pharmacy Technician

Bachelor of Science - Nursing Administration

Bachelor of Science - Computer Science

Bachelor of Science - Computer Science

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