Shona Vickers
Bremerton,United States
Summary
Focused professional with great understanding of customer service and strong communication skills. Knowledgeable of common human resources operations and skilled in reviewing industry policies and collective bargaining agreements to align them with industry best practices. Ready to take on new professional challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Central Kitsap School District
01.2014 - Current
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Conducted assessments to monitor progress and adjust instructional strategies as needed.
- Implemented research-based interventions to address academic, behavioral and social challenges faced by special education students.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Maintained accurate records of student performance, attendance, and progress towards academic, behavioral and social goals.
- Set up visual aids, computer programs and other assistive technology to enhance student educational progress.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP (Individualized Education Plan) objectives.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Delivered personalized academic, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
Ombudsman
USS Rhode Island SSBN 740 Gold
09.2007 - 04.2009
- Served as the liaison between the command’s leadership and its members (military family members).
- Maintained personal and confidential records of all command members.
- Serve as the primary point of contact for emergency and crisis information for organization and community members.
- Advance the command’s objectives by determining and providing appropriate information referral and services to members of the command.
- Established and maintained a communication system ensuring accurate and timely information dissemination for over 125 family members.
- Serve as the command’s representative on command-wide executive board requiring frequent interface and teamwork in order to achieve consensus among numerous members.
- Kept a historical record of all incidents and report directly to command.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Caseworker
Navy Marine Corps Relief Society
01.2006 - 04.2009
- Approve loans within specified limits
- Check loan agreements to ensure that they are complete and accurate, according to policies.
- Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation.
- Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with completion of applications and paperwork.
- Ensured client confidentiality through strict adherence to privacy policies when handling sensitive personal information.
- Gathered information via telephone, mail, or in person from clients applying for assistance.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Conducted thorough interviews with clients to assess their needs and determine appropriate services or referrals.
- Enhanced client satisfaction by providing timely and accurate information regarding benefits eligibility and program requirements.
- Assisted clients with completing complex forms and applications, ensuring accuracy and completeness of required information.
- Made referrals to appropriate services.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
Education
Associates of Arts - Pre-Occupational Therapy Studies
FLORIDA STATE COLLEGE AT JACKSONVILLE
Jacksonville, FL12.2012
High School College Prep Honors Diploma -
GREEN RUN HIGH SCHOOL
Virginia Beach, VA06.1986
Skills
- Data Collection
- Interpersonal Skills
- Organizational Skills
- Attention to Detail
- Multitasking Abilities
- Problem-solving abilities
- Teamwork and Collaboration
- Multicultural Sensitivity
- Verbal and written communication
- Progress Monitoring
- Relationship Building
- Continuous Improvement
Certification
- Youth Mental Health First Aid, National Council for Mental Wellbeing, 2023, Silverdale, WA
- CLA Trauma-Informed Training, Collaborative Learning Academy, 2020, Silverdale, WA
- WEA Culturally Responsive Training, CKSD Module 1-3, 2019-2022, Silverdale, WA
Additional Information
Collective Bargaining team member School years 2019-2022
Member of Interview board for district wide hiring of paraeducators school year 2019-2021
Member of Interview board for hiring middle school Assistant Principals April 2022
Member of several other building and district committees over my years of employment: Equity, District Shared Decision Making Team, and Trauma Informed Care.
Washington Education Association Cultural Competency team and trainer 2019-2020
Timeline
Paraeducator, Special Education
Central Kitsap School District
01.2014 - Current
Ombudsman
USS Rhode Island SSBN 740 Gold
09.2007 - 04.2009
Caseworker
Navy Marine Corps Relief Society
01.2006 - 04.2009
Associates of Arts - Pre-Occupational Therapy Studies
FLORIDA STATE COLLEGE AT JACKSONVILLE
High School College Prep Honors Diploma -
GREEN RUN HIGH SCHOOL
- Youth Mental Health First Aid, National Council for Mental Wellbeing, 2023, Silverdale, WA
- CLA Trauma-Informed Training, Collaborative Learning Academy, 2020, Silverdale, WA
- WEA Culturally Responsive Training, CKSD Module 1-3, 2019-2022, Silverdale, WA
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