Tyler Day

• -Help youth identify their own strengths and goals.
• -Use my own lived experience to help youth find hope and support in their recovery.
• -Help youth develop self-advocacy skills while also advocating for them.
• -Help youth voice their own perspective.
• -Stay person-centered, strengths-focused, trauma-informed, and meet youth where they are at in their recovery.
• -Collaborate with youth and use their own ideas to support them with creating a plan and smart goals.
• -Collaborate and work well together with different WISe teams.
• -Meet direct service hours quarterly.
• -Complete documentation within 24 hours of the service provided.
• -Maintain HIPAA compliance.

-Operated vehicle safely in highly congested areas with no traffic violations.

-Delivered packages to customer doorsteps and business offices.

-Lifted, lowered, and carried packages typically weighing 70 pounds throughout regular course of delivery.

-Fostered positive working relationships with regular customers.

-Assisted other drivers if they began to fall behind on there deliveries and pick ups.

-Adapted quickly to changing conditions throughout the day.

-Completed on-time deliveries by choosing best and most efficient routes.

-Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

-Documented mileage, deliveries, pickups, customer issues and damages.

-Set positive tone for entire dining experience as first point of contact for incoming guests.

-Explained menu items and suggested appropriate options for food allergy concerns.

-Bussed and reset tables to keep dining room and work areas clean.

-Worked with POS system to place orders, manage bills, and handle complimentary items.

-Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

-Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

-Was responsible for training new employees in a professional and energizing manner.

-Became adept at problem-solving with customers, co-workers, and the store manager.

-Helped store management meet standards of service and quality in daily operations.

-Enforced company policies and regulations with employees.

-Completed store opening and closing procedures and balanced tills.

-Trained new employees and delegated daily tasks and responsibilities.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Assisted customers with carry-out service.
• Greeted customers and provided menus upon arrival to dining room.

-Presented and sold company clothing to customers.

-Processed sales (cashier), replenished merchandise, and monitored floor stock.

-Assumed store responsibilities in the absence of the managers.

-Assisted customers with ordering, assembled/served food items, and processed sales (cashier).

-Cleaned and maintained all areas of restaurant to promote clean image.

-Addressed guest needs, questions, or concerns to create optimum experience onboard.