Summary
Overview
Work History
Education
Skills
Timeline
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Shonda Badayos

Studio Manager
Las Vegas,NV

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Studio Manager

Orange Theory Fitness
Las Vegas, NV
08.2020 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Created policies and procedures for company and delivered company-wide training to employees.
  • Recruited, trained and developed high-performing and customer-focused team from scratch.
  • Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.

Sales Associate

Orange Theory
Las Vegas, NV
04.2018 - 08.2020
  • Maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.

Preschool Teacher

The Hills Preschool
Las Vegas, Nevada
10.2017 - 04.2018
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Internship Student

IMI INC
Las Vegas, Nevada
10.2017 - 04.2018
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Interacted with customers by phone, email or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.

Education

Associate of Arts - Business Administration

College of Southern Nevada
Las Vegas, NV
05.2017

Skills

  • Managing Operations and Efficiency
  • Google Calendar
  • Technical Proficiency
  • Employee Coaching and Motivation

Timeline

Studio Manager

Orange Theory Fitness
08.2020 - Current

Sales Associate

Orange Theory
04.2018 - 08.2020

Preschool Teacher

The Hills Preschool
10.2017 - 04.2018

Internship Student

IMI INC
10.2017 - 04.2018

Associate of Arts - Business Administration

College of Southern Nevada

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Shonda BadayosStudio Manager