Shonda Colson
Wadesboro,NC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
2001
2001
years of post-secondary education
Work History
Customer Service Representative
Conneyion point
Sandy , Utah
07.2020 - 05.2024
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and updated information in the system.
- Provided product information and recommendations to enhance customer experience.
Education
Ged
Wadesboro , NcSkills
- Customer service
- Account management
- Data entry
- Product knowledge
Timeline
Customer Service Representative
Conneyion point
07.2020 - 05.2024
Ged
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