SHONDA MCDOWELL
REISTERSTOWN
Summary
Property Manager and Real Estate Professional with 16+ years in managing and administrating real estate transactions in addition to enhancing community engagement. Demonstrates a strong ability to lead innovative marketing strategies, achieving occupancy goals and winning industry awards. Skilled in compliance, data analysis, and building operations, with a passion for fostering productive relationships and mentoring team members towards collective success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PROPERTY MANAGER / TRANSACTION COORDINATOR
Real Estate Executives
Baltimore
04.2021 - Current
- Facilitated and supported the brokerage team in all duties related to real estate transactions
- Assisted all agents with zoning and compliance requirements for their transactions
- Managed real estate databases, ensuring accuracy and timely updates
- Gathered and organized necessary documentation for acquisitions, dispositions, and lease negotiations
- Generated reports on portfolio performance, occupancy, and financial metrics to support strategic decision-making
PROPERTY MANAGER
WPM Real Estate Management
Baltimore
02.2016 - 01.2020
- Successfully leased six luxury apartment communities, achieving occupancy goals for well over 1,000 units, including retail, within budgeted deadlines through pre-leasing efforts and construction tours.
- Spearheaded innovative marketing strategies to attract prospective residents, and enhance community engagement.
- Built and maintained a strong social media presence, increasing followers, and turning many of them into residents.
- Fostered a cohesive team environment, mentoring team members to meet individual and collective goals.
- Won multiple industry awards, including the Star Awards and WPM recognition honors, for exceptional performance.
ASSISTANT PROPERTY MANAGER
Kettler
Baltimore
05.2013 - 10.2015
- Led the lease-up of three Kettler Class A communities, ranging from historic renovations to new construction
- Coordinated market outreach initiatives to build partnerships with local businesses to establish cross-marketing relationships
- Planned and executed community events which increased resident retention and rapport
- Trained team members on PSI and MRI software, improving operational efficiency in resident services, charges, and discrepancy resolution
Education
AA - General Studies
Newbury College
Newton, MA05.1998
Skills
- Customer Service
- Real Estate
- Entrata
- CRM
- Marketing
- Leadership
- Data Analysis
- Portfolio Management
- Building Operations
- Compliance
- Transaction Coordination
- Property Management
- Lease Management
- Social Media
Certification
- Real Estate License
- Public Notary, Maryland
- ADT Student
Highlights
- Experienced in data management, ensuring real estate databases are up-to-date and accurate.
- Proficient in generating financial and occupancy reports to guide operational and strategic planning.
- Known for exceptional customer service and building strong relationships with residents, corporate clients, and vendors.
- Recognized for creative problem-solving and ability to achieve objectives under tight deadlines.
Timeline
PROPERTY MANAGER / TRANSACTION COORDINATOR
Real Estate Executives
04.2021 - Current
PROPERTY MANAGER
WPM Real Estate Management
02.2016 - 01.2020
ASSISTANT PROPERTY MANAGER
Kettler
05.2013 - 10.2015
AA - General Studies
Newbury College
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