Shonda Smith
Sunnyvale,CA
Summary
Orderly Job Title committed to maintaining clean and organized work areas for food prep and storage. Provides active support to cooks by sanitizing equipment and tools, monitoring food portions and filling containers for take-out requests. Eager to help new staff members develop quick, clean workflows without sacrificing service quality.
Math-minded Prepared Foods Team Member with Number years of professional contribution through customer service, product display, pricing adjustments and sales. Achieved excellence in gaining product knowledge through completion of training opportunities.
Outgoing Job Title offering over Number years of experience in food preparation roles. Highly skilled in operating kitchen equipment and utensils used for cooking and serving. Training in food safety and sanitation methods and regulations. Good communication skills and excellent attention to detail. Takes and follows instructions accurately.
Food Preparer experienced as prep and line cook, working in kitchens for Number years. Assists cooks, properly stores supplies and portions food. Very good knife skills, food safety training and excellent attention to detail.
Overview
9
9
years of professional experience
Work History
Cook
Childcare Networks
06.2021 - 12.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross and cooked items quickly to complete order items together and serve hot.
Prepared Foods Team Member
Sodexo Inc./ Garland ISD
09.2020 - 04.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Reduced food costs Number% by using seasonal ingredients, setting standards for portion size and minimizing waste.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Maintained high level of efficiency in fast-paced work environment.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Prepared food items by following recipes and product directions.
- Organized food and products by date and maintained adequate supplies.
- Participated in educational opportunities to increase product knowledge.
Prep Cook
Compass Group Inc./ Sunnyvale ISD
05.2018 - 06.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Customer Service Representative
App Star Financial Inc
04.2017 - 05.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Representative
American Health Benefits, Inc. Home
04.2014 - 03.2018
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Organized sales paperwork, presented proposals and finalized contracts.
- Developed and delivered engaging sales presentations to convey product benefits.
- Cold-called leads and closed large number of new sales over several months.
- Revitalized product revenues to over $Amount in Timeframe.
Education
Yes - Cook & Prep Cook & Kitchen Safety
Texas Food Handlers Online
Online Website 02.2019
Associate Of Technology - General Office Services
Mainsfield Business & Vocational Training School
Dallas, TX08.1991
Yes - Basic Education
Franklin D. Rosevelt High School
Dallas, TX05.1988
Skills
- Chopping Vegetables
- Effective Customer Communication
- Food Safety Standards
- Cross-Selling Products and Services
- Food Handling Safety
- Food Preparation
- Customer Service
- Organize Supplies
- Prepare Ingredients
- Salad Creation
- Food Plating and Assembly
- Track Food Use
- Feedback Acceptance
- Patient Dietary Requirements
- Cash Register Operations
- Food Tray Delivery
- Kitchen Staff Support
Additional Information
I also have’ Data Entry Level Access, also 10-Key & also word processing and typing skills of 40 words per minute & window 98 Wpm.
Timeline
Cook
Childcare Networks
06.2021 - 12.2022
Prepared Foods Team Member
Sodexo Inc./ Garland ISD
09.2020 - 04.2021
Prep Cook
Compass Group Inc./ Sunnyvale ISD
05.2018 - 06.2020
Customer Service Representative
App Star Financial Inc
04.2017 - 05.2018
Sales Representative
American Health Benefits, Inc. Home
04.2014 - 03.2018
Yes - Cook & Prep Cook & Kitchen Safety
Texas Food Handlers Online
Associate Of Technology - General Office Services
Mainsfield Business & Vocational Training School
Yes - Basic Education
Franklin D. Rosevelt High School
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