Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Shondale Luckett

Pickerington,OH

Summary

Battle-Tested administrator in both the server and network domains. Innovative thinker with a track record of making processes more streamlined by being able to look at the bigger picture and break an issue down into its key components. Life long learner dedicated to improving himself and the environments he finds himself in.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Network and Systems Administrator

Zenni Optical
06.2024 - Current
  • Created and executed the implementation full automation of onboarding and offboarding of employees in Google Workspace in JSON
  • Developed and coordinated the plan to move all critical infrastructure from 1Gb switches to 10Gb switches during production hours resulting in less than 30 seconds of downtime
  • Designed the system of moving all AD/Azure objects from Microsoft to Google Workspace platform with minimal service interruptions.
  • Spearheaded project to install MDM software on all company devices, including remote users, within one week with negligible disruption to users.
  • Worked as part of a two man team to design network plan for a new facility that when implemented would seamless integrate with existing infrastructure.
  • Managed multiple VPN groups for worldwide users to connect , without interruption, to any company own network.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Implemented role based access and two factor authentication company wide to increase cyber security posture.

Cyber Systems Operation Lead

United State Air Force
03.2021 - 09.2024
  • Created new standard operating procedures (SOPs) for the vulnerability assessment resulting in the discovery and remediation of 70k vulnerabilities that were previously unknown.
  • Virtualized all critical server infrastructure ensuring that 24/7 operations would always be available.
  • Identified the cause of a catastrophic outage that caused over 25k systems to go offline after working hours. Created and implemented the solution promptly resulting in zero hours of lost productivity for users.
  • Subject Matter Expert on vulnerability management for 75-man networking team. Led and trained 6 personnel on proper vulnerability management procedures leading the discovery and remediation of 125k vulnerabilities within a 6 month period
  • Led project to migrate layer 3 switches from using EIGRP to OSPF to integrate Dell Switches into existing Cisco infrastructure.
  • Managed DoD level VPNs for users to connect worldwide at anytime to maintain 24/7 operations
  • Identified and resolved network congestion issues and bottlenecks.
  • Developed and documented network policies, procedures and standards.

Education

Associate of Applied Science - Computer Information Systems

Community College of The Air Force
Montgomery, AL
03-2024

Skills

  • Cisco/Fortinet Administration

  • Server Administration

  • JSON

  • Active Directory

  • Disaster Recovery

  • Virtualization (Hyper-V/VMware)

  • Ticketing Systems (Remedy/Jira)

  • Vulnerability Management

  • Microsoft Azure

  • Microsoft O365

  • Azure/Entra ID

  • Firewall Adminstration

Certification

  • CompTia Security Plus - September 11, 2021
  • Tines Core Certification, Tines - September 9, 2024
  • Tines Advanced Certification, Tines - September 17, 2024

Software

Atlassian Suite (Jira)

Crowdstrike

ScaleFusion

Kandji

SumoLogic

Tines

Google Workspace

Windows

Mac (iOS)

Linux/Unix

Timeline

Network and Systems Administrator

Zenni Optical
06.2024 - Current

Cyber Systems Operation Lead

United State Air Force
03.2021 - 09.2024

Associate of Applied Science - Computer Information Systems

Community College of The Air Force
Shondale Luckett