Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHONDNITA SHIVERS

Hampton,VA

Summary

Certified, Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Fast-thinking Emergency Medical Technician with over ten years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

E.M.T.(B.)

HOME TO HOSPITAL
08.2023 - Current
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.
  • Reduced response times by effectively utilizing advanced navigation tools and prioritizing dispatch calls.
  • Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
  • Supported accurate documentation processes by completing detailed patient care reports within required timeframes.
  • Reduced risk of infection transmission among patients while providing care through strict adherence to universal precautions guidelines.

E.M.T.(B.)

M. B. SOLUTIONS
10.2022 - 08.2023
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.
  • Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
  • Boosted patient satisfaction through compassionate communication and empathetic care during crises.
  • Expedited treatment processes through rapid identification of patients'' medical histories and allergies during emergencies.
  • Supported accurate documentation processes by completing detailed patient care reports within required timeframes.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

E.M.T.

I. S. C.
10.2020 - 10.2022
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
  • Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
  • Trained new hires for EVOC certifications in accordance with Virginia State Medical Law.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Safeguarded public health by promptly reporting potential outbreaks or patterns of illness observed during call responses.
  • Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.

E. M. T. (B.) SUPERVISOR

American Lifeline Medical Transport
02.2012 - 07.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor of Science - Sports Medicine

Christopher Newport University
Newport News, VA
08.1991

High School Diploma -

Smithfield High School
Smithfield, VA
06.1990

Skills

  • Vital Signs Monitoring
  • Pediatric Advanced Life Support
  • Cardiopulmonary Resuscitation
  • Emergency Medical Dispatch
  • Geriatric Emergency Care
  • Advanced Cardiac Life Support
  • Bleeding Control Methods
  • Medical Terminology Proficiency
  • Teamwork and Collaboration
  • Seizure Management Techniques
  • Stroke Recognition and Care
  • Patient Transport
  • Pre-Hospital Care
  • Emergency Vehicle Operation Certification Instructor
  • Supply Restocking
  • Safe Driving
  • Vital Sign Assessment
  • Basic Life Support
  • Advanced Life Support
  • Critical Decision-Making Skills
  • ELITE
  • ESO
  • PROLIFT Systems
  • Power Stretchers
  • Reeve Sleeve
  • Stairchair

Certification

- E. V. O. C. Instructor: June 2021-No Expiration

- C. P. R.: December 2023-December 2025

- E. M. T. (B.): May 2009-Present



Timeline

E.M.T.(B.)

HOME TO HOSPITAL
08.2023 - Current

E.M.T.(B.)

M. B. SOLUTIONS
10.2022 - 08.2023

E.M.T.

I. S. C.
10.2020 - 10.2022

E. M. T. (B.) SUPERVISOR

American Lifeline Medical Transport
02.2012 - 07.2020

Bachelor of Science - Sports Medicine

Christopher Newport University

High School Diploma -

Smithfield High School

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