Rodnesha Burton
Joiner,Arkansas
Summary
Experienced Operator, warehouse and gaurd shack with strong skills in oral and written communication, active listening, and analytical problem-solving with experience in managing teams and overseeing production and safety operations. Committed to utilizing safety and production skills to best further future career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Everise
08.2024 - Current
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Sought ways to improve processes and services provided.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
Construction Foreman
Moss & Assoc
05.2022 - 01.2024
- Supervised field crews to maximize quality and work efficiency.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Verified and submitted team timesheets.
- Checked trucks in and out
- Unloading trucks
Production Worker
Denso Manufacturing
01.2020 - 03.2022
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed safety procedures and guidelines to maintain safe working environments.
Bander Operator
Paco Steel & Engineering
Armorel Ar
07.2018 - 12.2019
- Enhanced product quality with meticulous inspection of finished goods to ensure adherence to specifications.
- Evaluated machine performance regularly, identifying areas for improvement and implementing necessary adjustments to optimize output quality.
- Inspected finished product for quality, measurements, label and material used.
- Collaborated closely with other departments, fostering strong cross-functional relationships crucial for ongoing success.
Education
High School Diploma -
KIPP Blytheville Collegiate High School
Blytheville, AR05-2018
Skills
- Customer service
- Active listening
- Critical thinking
- Forklift & skidsteer operator
- Tractor operator
- Guard
- Safety procedure
- Maintaining PPE
- Documentation and reporting
- Warehouse
Certification
- First Aid, CPR, and AED Instructor Certification – American Red Cross or American Heart Association.
- Certified Flagger, American Traffic Safety Services Association
- OSHA 30-hour
Timeline
Customer Service Representative
Everise
08.2024 - Current
Construction Foreman
Moss & Assoc
05.2022 - 01.2024
Production Worker
Denso Manufacturing
01.2020 - 03.2022
Bander Operator
Paco Steel & Engineering
07.2018 - 12.2019
High School Diploma -
KIPP Blytheville Collegiate High School