Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shonese Little

Fort Wayne,IN

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

14
14
years of professional experience

Work History

Warehouse Worker

Amazon
Fort Wayne, IN
09.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Patient Care Technician

Lutheran Hospital
Fort Wayne, IN
08.2022 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Cashier/Order Picker

Meijer
Fort Wayne, IN
11.2021 - 05.2022
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Cashier/Order Fulfillment Associate

Kohls Corp
Fort Wayne, IN
11.2021 - 01.2022
    • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
    • Processed daily orders through multi-carrier manifest system.
    • Prepared domestic and international shipments for transportation.
    • Followed SOPs to avoid mix-ups and damages to orders.
    • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
    • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.

Plasma Center Technician

Biolife Plasma Center
Fort Wayne, IN
11.2020 - 12.2020
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Carried out day-day-day duties accurately and efficiently.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists

Census Enumerator

US Census Bureau
Fort Wayne, IN
08.2020 - 10.2020
    • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
    • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
    • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
    • Performed field staff duties critical to completing accurate count in hard-to-reach communities.
    • Leveraged smartphones to record information.
    • Obtained updated contact information from all subjects and verified data for accuracy.

Production Associate

Transmission And Fluid Equipment
Fort Wayne, IN
04.2019 - 07.2019
  • Inspected finished products for quality and adherence to customer specifications.
  • Made sure that products were produced on time and are of good quality.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Crew Member

Wendy's Restaurant
Fort Wayne, IN
02.2019 - 04.2019
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Took orders, prepared meals and collected payments.
    • Kept food preparation area, equipment and utensils clean and sanitary.
    • Worked front counter, drive-thru and other areas.
    • Collaborated with team members to complete orders.
    • Prepared products following restaurant, health, and safety standards and procedures.

Housekeeping Aide

Byron Health Center
Fort Wayne, IN
02.2018 - 05.2018
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Prepared rooms with top-notch standards every time.
  • Removed soiled sheets, washcloths and towels.
  • Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing
  • Prepared rooms with top-notch standards every time

Direct Support Professional

Rescare Home Healthcare
Fort Wayne, IN
08.2016 - 01.2017
    • Assisted disabled clients to support independence and well-being.
    • Maintained clean, safe and well-organized patient environment.
    • Monitored progress and documented patient health status changes to keep care team updated.
    • Administered medication as directed by physician.
    • Supervised daily activities and provided assistance to staff.

Cashier

Memorial Coliseum
Fort Wayne, IN
04.2016 - 12.2016
    • Performed cash, card and check transactions to complete customer purchases.
    • Operated cash register to record transactions accurately and efficiently.
    • Used POS system to enter orders, process payments and issue receipts.
    • Checked identification for proof-of-age for alcohol sales.

Customer Service Associate

Once Upon A Child Franchise
Fort Wayne, IN
03.2016 - 05.2016
    • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Informed customers about special promotions and provided detailed information for various products.
    • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Customer Service Cashier

Sears
Fort Wayne, IN
08.2015 - 11.2015
    • Resolved customer complaints and maintained clean and tidy checkout area.
    • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
    • Maintained customer satisfaction with quick and professional handling of product returns.
    • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Cashier

Walmart
Fort Wayne, IN
06.2014 - 01.2015
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Collected and authorized payments of guests.

Crew Member

McDonald's
Fort Wayne, IN
05.2013 - 10.2014
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Took orders, prepared meals and collected payments.
    • Kept food preparation area, equipment and utensils clean and sanitary.
    • Worked front counter, drive-thru and other areas.

Certified Nursing Assistant

Towne House Retirement Community
Fort Wayne, IN
05.2010 - 10.2010
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High School Diploma -

Wayne High School
Fort Wayne, IN
06.2010

Skills

  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Skilled in Microsoft Office
  • Computer Proficiency
  • Team-Oriented and Cooperative
  • Proactive Self-Starter
  • Excellent Attention to Detail

Accomplishments

  • Achieved Employee of the Month by dedicating and working hard with accuracy and efficiency.

Timeline

Warehouse Worker

Amazon
09.2023 - Current

Patient Care Technician

Lutheran Hospital
08.2022 - 09.2023

Cashier/Order Picker

Meijer
11.2021 - 05.2022

Cashier/Order Fulfillment Associate

Kohls Corp
11.2021 - 01.2022

Plasma Center Technician

Biolife Plasma Center
11.2020 - 12.2020

Census Enumerator

US Census Bureau
08.2020 - 10.2020

Production Associate

Transmission And Fluid Equipment
04.2019 - 07.2019

Crew Member

Wendy's Restaurant
02.2019 - 04.2019

Housekeeping Aide

Byron Health Center
02.2018 - 05.2018

Direct Support Professional

Rescare Home Healthcare
08.2016 - 01.2017

Cashier

Memorial Coliseum
04.2016 - 12.2016

Customer Service Associate

Once Upon A Child Franchise
03.2016 - 05.2016

Customer Service Cashier

Sears
08.2015 - 11.2015

Cashier

Walmart
06.2014 - 01.2015

Crew Member

McDonald's
05.2013 - 10.2014

Certified Nursing Assistant

Towne House Retirement Community
05.2010 - 10.2010

High School Diploma -

Wayne High School

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Shonese Little