Shonne Farrow
Eatontown,NJ
Summary
Strong work ethic with a passion for sales and negotiations. Very friendly and great at building relationships with clients and coworkers. Incredibly goal driven and motivated by crushing sales and revenue quotas.
Overview
8
8
years of professional experience
Work History
Remodeling Consultant
Power Home Remodeling
Edison, NJ
07.2022 - 01.2026
- Delivered personalized presentations at prospective clients' residences, showcasing products and benefits, and addressing their unique needs.
- Developed key customer relationships to increase sales.
- Negotiated deals and handled objections.
- Processed credit applications from new customers in accordance with established procedures.
- Produced sales documents, finalized deals, and filed records.
- Created product interest by finding urgency and need.
Quality Assurance
A.J. Perri
Tinton Falls, NJ
07.2021 - 06.2022
- Handle price objections and save revenue jobs that are at risk of being lost.
- Negotiate in high escalated situations to mitigate loss for the company.
- Turn irate customers into potential sales leads.
- Quickly learn HVAC to efficiently communicate with clients.
- Oversee customer satisfaction scores and implement strategies to increase the score.
Flooring and Sales Specialist
Top Floor Designs
Manhattan, NY
01.2019 - 05.2021
- Provide clients with demos of floor plans and floor types.
- Close deals with contractors and homeowners.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Supervised aspects of construction projects, lending communication and hands-on assistance.
Hotel Front Desk Agent
Holiday Inn Express Hotel
Eatontown, NJ
05.2018 - 12.2018
- Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Facilitated front desk operations for busy high-volume hotel.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Monitored reservations to track incoming parties and special events.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Education
High School Diploma -
Long Branch High School
Long Branch, NJ06.2017
Some College (No Degree) - Computer Science And Programming
Rowan University
Glassboro, NJSkills
- Sales and negotiations
- Overcoming objections
- Product presentation
- Time management
- Credit application processing
- Listening skills
- Quick learner
- Excellent communication skills
- Team player mentality
Timeline
Remodeling Consultant
Power Home Remodeling
07.2022 - 01.2026
Quality Assurance
A.J. Perri
07.2021 - 06.2022
Flooring and Sales Specialist
Top Floor Designs
01.2019 - 05.2021
Hotel Front Desk Agent
Holiday Inn Express Hotel
05.2018 - 12.2018
High School Diploma -
Long Branch High School
Some College (No Degree) - Computer Science And Programming
Rowan University