Summary
Overview
Work History
Education
Skills
Timeline
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Luis Rodriguez-Moya

Waukegan,IL

Summary

Accomplished Outside Sales Representative offering 10 years of experience in the building materials industry. Seasoned leader with outstanding communication skills, leveraging positive rapport building and service-oriented acumen to garner, grow and sustain loyal customer relationships. Actively manage sales territory and develops a plan and corrective actions to meet target of profitability.

Overview

10
10
years of professional experience

Work History

Remodeling Consultant

Power Home Remodeling
Chicago , IL
02.2023 - Current
  • Advised clients on decisions relating to materials and remodeling designs.
  • Consulted customers to explain suggested repairs and gain approval before beginning work.
  • Determined financial estimates for clients based on length and requirements of desired remodeling.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Measured, marked or recorded openings or distances to construction layout areas.

Hardscape Specialist

Techo-Bloc
Chicago, IL
08.2021 - 03.2022
  • Managed and resolved incidents according to service agreements.
  • Supervised dynamic external partner project collaborations.
  • Participated in ongoing training and compliance activities.
  • Defined team directions and provided guidance to members.
  • Balanced competing priorities through deliberate project and time management practices.
  • Leveraged specialized knowledge to act as subject matter expert within organization.
  • Identified opportunities to enhance specialization resulting in increased efficiency.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Territory Sales Representative

Techo-Bloc
, WI
11.2019 - 08.2021
  • Analyzed potential sales opportunities and call plan.
  • Coached and trained peers on selling strategies and product features.
  • Expedited customer problems and complaints to successful resolution.
  • Prepared and delivered presentations to position company offerings as best value to clients and prospects.
  • Developed relationships with prospects to expand sales territory.
  • Managed customer accounts to attain sales goals and distribution targets.
  • Assessed client needs and suggested product solutions.
  • Managed expenses and time to maximize productivity.
  • Tracked calls, results and submitted reports.
  • Implemented business marketing strategies and creative approaches to bring in consistent business and expand territory.
  • Generated leads with proactive prospecting strategies and established sales funnels.
  • Maintained and recaptured revenue streams with solutions-oriented mindset and excellent conflict resolution skills.
  • Developed and implemented promotions and marketing campaigns to drive sales.

Inside Sales Representative

Belgard
Mundelein, IL
03.2018 - 10.2019
  • Contacted new and existing customers to discuss product and service solutions.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Collaborated with team members to determine strategic sales approaches.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Delivered superior customer support to improve account retention rate.
  • Set up customer accounts in Salesforce with complete information.

Sales Representative

Menards
Gurnee, IL
06.2013 - 12.2017
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Education

High School Diploma -

Glenbrook South Highschool
Glenview, IL
07.2007

Some College (No Degree) -

Oakton Community College
BelgardDes Plaines, IL

Skills

  • Cold Calling
  • Computer Skills
  • Brand Awareness Development
  • Customer Service-Oriented
  • Competitor Research and Analysis
  • Prospecting and Cultivating
  • Opportunity Identification
  • Sales Closing
  • Account Management
  • Verbal and Written Communication
  • Fluent in Spanish
  • Client Needs Assessment
  • Market Planning
  • Relationship Building
  • Prospecting Techniques
  • B2C Sales
  • B2B Sales
  • Proven Sales Track Record
  • MS Office Proficiency
  • Calm Under Pressure
  • Social Media Marketing
  • Flexible Schedule

Timeline

Remodeling Consultant

Power Home Remodeling
02.2023 - Current

Hardscape Specialist

Techo-Bloc
08.2021 - 03.2022

Territory Sales Representative

Techo-Bloc
11.2019 - 08.2021

Inside Sales Representative

Belgard
03.2018 - 10.2019

Sales Representative

Menards
06.2013 - 12.2017

High School Diploma -

Glenbrook South Highschool

Some College (No Degree) -

Oakton Community College

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Luis Rodriguez-Moya