SHONNET GIBBS
Lake Alfred,FL
Summary
Knowledgeable Medical Scribe successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Certified Opthalmic Assistant/Scribe
Eye Specialist of Midflorida PA
2022.10 - 2024.02
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Documented patient medical history and information utilizing Software with commitment to accuracy.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
- Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
- Assisted in emergency situations by performing first aid measures within the scope of certification until further medical assistance arrived.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Clinical Team Member
Newsom Eye and Laser Center
2020.05 - 2022.10
- Patient care, experience with drawing blood, Vitals, History and Notes, Assist Ophthalmologist with prepping charts for patients, cleaning and disinfecting instruments, Cleaning and disinfecting Patient rooms, assisting with transporting patients to doctor rooms, Assisting with injections, Doing ocular imaging, reading glasses prescriptions and retracting patients, accurately shutting down equipment at the end of the day, completing Patient tasks and answer phone call questions, sending in prescriptions for patient medications, completing authorization for prescription refills.
Front Desk Manager/Administrative Assistant
Highlands Occupational Therapist DBA the Hand Rehabilitation Center of Florida
2019.02 - 2020.05
- Hands on Patient Care technician, HIPAA trained, Microsoft Office Suite, Detailed oriented, team worker, diverse in different areas in the medical office, telephone etiquettes, Statistics trained, prepared and mailed claims, prepared, called, and mailed bill statements, worked in excel, trained front desk and Administrative Assistants in the medical office, Assist multiple medical offices, Managed the front desk, scheduling, answered multiple phone lines, Medical Records clerk, Collections Manager, marketing, knowledgeable with insurances, and answering questions regarding patient insurances, multitask in multiple areas of the medical office, created front Desk Manuel, Knowledgeable about ICD-10 and diagnosis codes used in the medical office.
Front Desk Receptionist
Lodin Health Imaging DBA Highlands Breast Imaging Center
2013.12 - 2019.01
- Patient Care, HIPAA trained, CPR certified, Microsoft Office Suite, Detailed oriented, work as a team, able to work in diversified settings, Explained follow-up procedures to patients recommended by the Doctor, scheduling, telephone etiquettes, answering multiple lines, transferred calls to different departments, operating the telephone switchboard, filing and purging charts, editing doctor reports, call on doctor orders, upload reports, fax billing, check insurances, collecting the correct copay or deductible, taking bill payments, writing up paperwork daily for patient exams, writing up day sheets, ensuring money bag is balanced, running batch totals at the end of day, checking in and out patients
- Electronic billing, faxing and mailing patient records, fulfilling record release forms.
Education
Pre-Physician Assistant - Biomedical Sciences
Keiser University
TampaBachelors OF Science- Interdisciplinary Studies, Honors - INTERDISCPLANARY STUDIES
KEISER UNIVERSITY
LAKELAND, FL03.2019
Associates OF Arts Degree in Health Services Administration, Honors - HEALTH SERVCES ADMINISTRATION
KEISER UNIVERSITY
LAKELAND, FL05.2018
High School Diploma -
AVON PARK HIGH SCHOOL
AVON PARK, FL05.2009
Skills
- Patient Care
- Phlebotomy Certification
- Edit Doctor Reports
- Electronic Medical Records
- Excellent Customer Service Skills
- Assist with marketing techniques
- 35 WPM
- CPR Certified
- HIPPA trained
- Encounter forms
- Verified Health Insurances
- Collect patient responsibility at time of service
- Filing, copying, scanning equipment, and data entry
- Billing and coding
- Team leader
- Telephone etiquettes
- Charting and purging charts
- Organized
- Call and schedule doctor orders
- CPT/ICD-10-CM/HCPCS Coding
- Microsoft Office Suite
- Detailed Oriented
- Scheduling patients
- Inventory
- Organized Day sheets
- Medical Records Specialist
- Medisoft Applications
- Created an Employee Procedure Manuel
- Billing
- Claims
- ICD- 10/ Diagnosis codes
- Teamwork orientation
- Clinical Support
- Documentation skills
- Interpersonal and written communication
- Medical Terminology
Honorsandcertifications
- Phlebotomy Certification, 2022
- Phi Theta Kappa Honor Society, 2019
- Dean’s list at Keiser University, 2019
- Honor Graduate, 2018
- Phi Theta Kappa Honor Society, 2018
- Dean’s list at Keiser University, 2018
- Certified in OSHA regulation and blood Bourne pathogens, 2013-2018
- Junior Achievement, 2009
Civicinvolvements
- Pathfinder and Adventure leader, 2005, 2010, Being in charge of a group of children from ages 5-13. Scribe, assisting with assignments, teaching children, training children
- Volunteer Floater at Florida Hospital Heartland Division, 2000, 05/2009, Filing and organized charts, copying paperwork, door greeter, security in the pediatrics department
CPR/BLS
2023-current
Timeline
Certified Opthalmic Assistant/Scribe
Eye Specialist of Midflorida PA
2022.10 - 2024.02
Clinical Team Member
Newsom Eye and Laser Center
2020.05 - 2022.10
Front Desk Manager/Administrative Assistant
Highlands Occupational Therapist DBA the Hand Rehabilitation Center of Florida
2019.02 - 2020.05
Front Desk Receptionist
Lodin Health Imaging DBA Highlands Breast Imaging Center
2013.12 - 2019.01
Pre-Physician Assistant - Biomedical Sciences
Keiser University
Bachelors OF Science- Interdisciplinary Studies, Honors - INTERDISCPLANARY STUDIES
KEISER UNIVERSITY
Associates OF Arts Degree in Health Services Administration, Honors - HEALTH SERVCES ADMINISTRATION
KEISER UNIVERSITY
High School Diploma -
AVON PARK HIGH SCHOOL
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