Shonquille Dorsey
DeSoto
Summary
Detail-oriented professional with a Master’s degree and over six years of experience in data documentation, reporting, and cross-functional collaboration within healthcare and business environments. Skilled in analyzing large data sets, identifying process improvements, and ensuring compliance with operational standards. Actively expanding technical expertise in Excel, Power BI, SQL, and ERP systems. Strong communicator adept at building relationships and resolving complex issues. Excited to contribute analytical and problem-solving skills to the Return to Vendor Analyst role at McKesson.
Overview
7
7
years of professional experience
Work History
Digital Account Representative
Hibu
Dallas
06.2024 - 04.2024
- Managed digital accounts and performed data analysis to deliver client-focused solutions.
- Produced reports and insights that improved operational efficiency and customer retention.
- Developed skills in relationship management, problem-solving, and process enhancement.
Behavioral Therapist
Oregon Youth Authority
Woodburn
02.2021 - 08.2021
- Conducted assessments and maintained detailed electronic records for compliance and reporting.
- Collaborated with internal teams to resolve issues and improve operational workflows.
- Participated in process review meetings, contributing ideas for efficiency gains.
Clinical Therapist
Minnesota Specialty Health System
Wadena
04.2020 - 02.2021
- Managed clinical data collection and created reports on patient outcomes and service effectiveness.
- Analyzed trends to support quality improvement projects and operational goals.
- Ensured accuracy and integrity of data in documentation systems.
Mental Health Program Specialist / Security Counselor
Anoka Metro Regional Treatment Center / MN Security Hospital
01.2017 - 01.2020
- Maintained meticulous records and compliance documentation under strict regulatory requirements.
- Identified process gaps and worked with teams to implement solutions for operational issues.
- Developed communication skills by coordinating between stakeholders and resolving challenges.
Education
Master of Science - Psychology, emphasis in Life Coaching
Grand Canyon University
Phoenix, AZ05.2020
Bachelor of Science - Sociology
Minnesota State University
Mankato, MN05.2015
Skills
- Data analysis & reporting
- Process improvement
- Problem-solving
- Financial documentation
- Reconciliation
- Stakeholder engagement
- Vendor relations
- Microsoft Office Suite
- SQL
- Research
- Trend analysis
- Experience working with large data sets
Hobbies and Interests
- Automotive projects
- Fashion
- Music
- Technology
Volunteer
Volunteer with Word is Bond, promoting community relationships.
Timeline
Digital Account Representative
Hibu
06.2024 - 04.2024
Behavioral Therapist
Oregon Youth Authority
02.2021 - 08.2021
Clinical Therapist
Minnesota Specialty Health System
04.2020 - 02.2021
Mental Health Program Specialist / Security Counselor
Anoka Metro Regional Treatment Center / MN Security Hospital
01.2017 - 01.2020
Master of Science - Psychology, emphasis in Life Coaching
Grand Canyon University
Bachelor of Science - Sociology
Minnesota State University
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