Shontae Bryan
Philadelphia,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Service Coordinator
Penn Medicine Radnor
05.2024 - Current
- Addressed any staff performance issues proactively through constructive feedback sessions.
- Place work orders for EKG machine and equipment that need repairs.
- Assisted in the recruitment and selection process for new clinical staff, ensuring that only highly qualified candidates were brought on board.
- Provided compassionate support to patients during challenging times, fostering an environment of trust and open communication between patients and healthcare providers.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Created weekly schedules for Medical Assistant For daily work and lunch breaks
- Rooming patients vital signs and EKG's when short staffed
Clinical Service Associate Clinic
Penn Medicine Abramson Cancer Center
09.2021 - Current
- Schedule appointment for non-Oncology on decision tree
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Upload images
- Scan documentation in the patient chart
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Oriented and trained new staff on proper procedures and policies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Phlebotomy
Clinical Service Associate Infusion
Penn Medicine Abramson Cancer Center
08.2018 - 09.2021
- Collected and documented patient medical information such as blood pressure, temperature and weight.
- Comfort care asked patients if they needed a pillow or blanket gave a snack or beverage
- Schedule appointment for non-oncology patient
- Order Lawson supply's for the RN
- Order Canteen snacks, coffee, juices
- EKG's.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Urological Consultants Of Southeastern Pa
02.2012 - 03.2016
- Insert/changed foley catheters, assist with cystoscopy, set up Urodynamics machine administer injections Phlebotomy
- Enhanced clinic efficiency by assisting physicians-with-routine procedures-and diagnostic tests.
- Facilitated patient care documentation of medical histories, vital signs, and medications.
- Oriented and trained new staff on proper procedures and policies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Diploma - Medical Assistant
Thompson Institute
Philadelphia, PA05.2010
High School Diploma -
Edward W Bok Tech
06.2004
Skills
- Customer service excellence
- Medical Procedures
- CPR
- Patient Scheduling
- Strong Work Ethic
- Stock replenishment
- EKG's
- Phlebotomy
- Vital Sign Monitoring
- HIPAA Compliance
- Computer Skills
Certification
Certified Medical Assistant
Timeline
Clinical Service Coordinator
Penn Medicine Radnor
05.2024 - Current
Clinical Service Associate Clinic
Penn Medicine Abramson Cancer Center
09.2021 - Current
Clinical Service Associate Infusion
Penn Medicine Abramson Cancer Center
08.2018 - 09.2021
Medical Assistant
Urological Consultants Of Southeastern Pa
02.2012 - 03.2016
Diploma - Medical Assistant
Thompson Institute
High School Diploma -
Edward W Bok Tech
Similar Profiles
Alanda S. JohnsonAlanda S. Johnson
Patient Services Coordinator at Penn Medicine RadnorPatient Services Coordinator at Penn Medicine Radnor
Natasha WoodNatasha Wood
Certified Medical Assistant (CSA) at Penn Medicine Radnor, OtorhinolaryngologyCertified Medical Assistant (CSA) at Penn Medicine Radnor, Otorhinolaryngology
Trish FairlieTrish Fairlie
Operating Room Registered Nurse at Penn Medicine Radnor Surgery CenterOperating Room Registered Nurse at Penn Medicine Radnor Surgery Center
Wendy LiroffWendy Liroff
People Manager at Gerson Lehrman Group, GLGPeople Manager at Gerson Lehrman Group, GLG
Noah ArtisNoah Artis
Summer Intern at City of PhiladelphiaSummer Intern at City of Philadelphia