Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shontae Hamilton

The Bronx,NY

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

Showcase Cinema De Lux
Yonkers, NY
05.2011 - Current
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Troubleshot various projection-related problems during shows if they arose.
  • Monitored day-to-day operations to maintain sound and image projection quality standards.
  • Conducted routine inspections of projection booth equipment to identify needed repairs or replacement parts.
  • Changed lamps, cleaned optics and replaced wiper bar and performed scheduled maintenance or repair.
  • Ensured that all safety regulations were followed while operating the projection booth.
  • Set up and operated projection equipment to show films in theaters.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supervised concession stand operations during events and ensured customer satisfaction.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

High School For Teaching And The Professions
Bronx, NY
06-2011

Some College (No Degree) - Human Services

Borough of Manhattan Community College of The City University of New York
New York, NY

Skills

  • Performance Management
  • Complex Problem-Solving
  • Team Leadership
  • Schedule Management
  • Food Safety Knowledge
  • Safe Food Handling

Certification

  • Tips Certified
  • Foodservice Certified

Timeline

Manager

Showcase Cinema De Lux
05.2011 - Current

High School Diploma -

High School For Teaching And The Professions

Some College (No Degree) - Human Services

Borough of Manhattan Community College of The City University of New York
Shontae Hamilton