Shontay Williams
North Las Vegas,NV
Summary
To secure a challenging position where I can effectively contribute my skills that offer professional growth.
Experienced in providing customer support and enhancing client satisfaction through effective communication and assistance with inquiries. Demonstrated ability to maintain organized environments by restocking merchandise and ensuring product accessibility, contributing to overall operational efficiency. Collaborated with team members to meet sales objectives, fostering a cooperative work atmosphere. Background includes supporting educators in classroom settings, managing student engagement, and providing assistance to children with special needs.
Overview
26
26
years of professional experience
Work History
Retail Sales Associate
Burlington Coat Factory Warehouse
Las Vegas, NV
11.2025 - 01.2026
- Provided exceptional customer service by assisting shoppers with inquiries, enhancing overall store experience and satisfaction.
- Maintained organized sales floor by restocking merchandise and ensuring products were properly displayed and accessible.
- Collaborated with team members to achieve daily sales goals, contributing to a positive work environment and teamwork.
Support Sub Staff
Clark County School District
Las Vegas, USA
01.2010 - 01.2012
- Working with kids in the classroom
- Helping the teachers manage the kids.
- P.E, I.E, Student aide, early childhood, autism, Special Needs.
- Make sure the kids were well taking care of and paying attention to the teacher.
Golden Nugget Casino
Las Vegas, USA
01.2006 - 01.2008
- Inspecting twelve rooms written forms daily, six occupied six checkouts.
- To ensure that service levels are accordance with hotel standards.
- Complete room status reports in the morning and afternoon then forward them to housekeeping office.
- Monitors gra's and house person work and productivity and specific job's responsibilities and guest service.
Housekeeper
Flamingo Hilton
Las Vegas, USA
01.2003 - 01.2005
- Serving 13 to 16 rooms on a daily basis.
- Cleaning bathrooms, bedrooms, dusting, ensuring everything is disinfected
- Customer Service, Trouble shooting customer complaints.
Cage Cashier
Golden Gate
Las Vegas, USA
01.2000 - 01.2003
- Cash all types of checks.
- Conduct both markers, front money transactions.
- Balance banks at the end of shift.
- Redeem chips/token, (TITO) race and sports tickets.
- Redeem all foreign currencies, issues or surrender safety deposit boxes.
Education
Diploma -
Clark High School
Diploma -
Heritage College
Diploma -
High-Tech Institute
Skills
- Ability to work in a fast pace environment
- Knowledge of and experience with computers
- Good filing and organizational skills
- Experience in handling confidential paper work
- Taking accurate phone messages and delivering messages promptly
- Good customer-relations background
- Customer service
- Classroom management
- Special needs support
- Team collaboration
References
Available upon request
Timeline
Retail Sales Associate
Burlington Coat Factory Warehouse
11.2025 - 01.2026
Support Sub Staff
Clark County School District
01.2010 - 01.2012
Golden Nugget Casino
01.2006 - 01.2008
Housekeeper
Flamingo Hilton
01.2003 - 01.2005
Cage Cashier
Golden Gate
01.2000 - 01.2003
Diploma -
Clark High School
Diploma -
Heritage College
Diploma -
High-Tech Institute