Overview
Work History
Education
Skills
Languages
Timeline
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Diego Gonzalez

Salida,CA

Overview

8
8
years of professional experience

Work History

Sr. Executive In Home Sales Expert

AT&T
Modesto
06.2024 - Current
  • Worked closely with technicians and product development to ensure a seamless customer experience and effective sales pitches.
  • Demonstrated an understanding of products and services to effectively tailor solutions that meet individual customer needs during in-home visits.
  • Provide on-the-spot technical assistance and troubleshooting for customers, resolving issues quickly and effectively to maintain customer satisfaction.
  • Conducted engaging and informative in-home product demonstrations, showcasing the latest AT&T technologies and their benefits to potential customers.
  • Developed and implement sales strategies to exceed set targets.

CEO/Owner

Swoletics LLC.
Salida
06.2020 - 05.2024
  • Demonstrated strong proficiency in Salesforce and other CRM systems to streamline customer relationship management processes.
  • Utilized Microsoft Excel to analyze sales data and identify trends, informing strategic business decisions.
  • Established prompt and effective communication with both business owners and customers.
  • Developed and implemented comprehensive social media marketing strategies leveraging platforms such as Facebook and Instagram to drive brand awareness and customer engagement.
  • Managed overall operations, budgeting, and resource allocation.

Shift Manager

Perko's Cafe, Huckleberry's Inc.
Salida
05.2016 - 03.2020
  • Directed front-of-the-house operations and effectively communicated with staff to ensure smooth and efficient restaurant workflows.
  • Demonstrated proficiency in Microsoft Excel for inventory management and budgeting purposes, optimizing resource allocation and cost control.
  • Managed customer feedback and addressed complaints promptly and professionally, preserving positive brand reputation and customer loyalty.
  • Maintained accurate records of sales transactions and financial data, ensuring compliance with accounting procedures and regulations.
  • Helped employees expedite tasks during peak periods.

Education

Bachelor of Science, Business Administrations - Operations Management

California State University Stanislaus
Turlock, CA
12.2021

Skills

  • Computer: Microsoft Word/Excel
  • Technical analysis
  • Problem solver
  • Excellent communication skills
  • Effective decision making
  • Work well independently/ in a team environment
  • Strong interpersonal skills
  • Ability to work in a fast pace environment

Languages

  • English (Fluent)
  • Spanish (Fluent)

Timeline

Sr. Executive In Home Sales Expert

AT&T
06.2024 - Current

CEO/Owner

Swoletics LLC.
06.2020 - 05.2024

Shift Manager

Perko's Cafe, Huckleberry's Inc.
05.2016 - 03.2020

Bachelor of Science, Business Administrations - Operations Management

California State University Stanislaus

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Diego Gonzalez