Javieon J. Wilson
Carrollton,Texas
Summary
Well-rounded individual who is seeking a position where there is a need for leadership. I enjoy creating and improving organizational involvement by bringing clarity to team members and communicating effectively. I am dedicated and committed to ethical and professional standards that will allow me to make a significant contribution and adapt to any organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr Field Sales Representative/In-Home Expert
AT&T Communications
Irving , Texas
08.2024 - Current
- Prepared detailed quotes for prospective customers based on their specific requirements.
- connects with customers directly at their homes to introduce AT&T's latest technologies and services, managing sales targets and offering personalized experiences.
- Communicate effectively with customers by assisting them in understanding promotions, and knowledge of sales.
- Generates and manages all leads.
by meeting quotas and engaging in hands on customer interaction.
Child Protective Investigator Worker I
Department of Family & Protective Services
Grand Prairie, Texas
03.2024 - 09.2025
- Receive and Investigate reports of child abuse and neglect
- Complete both Risk and Safety Assessment as well as safety plan to ensure child safety.
- Develops and maintains effective working relationships with law enforcement judicial officials, legal resources and medical professionals.
- Interview families, children, and professionals references to determine action of removal from parents or placement with kinship.
- Observe children for signs of any harm and assess signs to determine result of abuse or neglect
- Document all information gathered during investigation and complete required forms accurately in a timely manner.
Community Caseworker/Administrative Assistant
Department Of Texas Health & Human Service
Dallas, Texas
05.2023 - 01.2024
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained a high level of client confidentiality, following strict guidelines and recommendations.
- Offered support and direction to families and coordinated with the court system and other community agencies for treatment.
- Performed discharge planning, placement monitoring and crisis intervention.
- Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
- Coordinate team meetings, plan scheduling, and prepare agendas.
- Liaise with employees and managing daily administrative tasks.
Case Management Assistant
City Of Hope Missions Inc
01.2005 - 01.2019
- Teach life skills and independent living skills necessary for succeeding in permanent housing
- Attended regularly scheduled case management and staff meetings
- Complete intakes and assessments on clients to determine needs and eligibility for services and public benefits
- Ensure all information is accurate, preparing and maintaining case files, and keeping detailed records of available community resources.
Education
Bachelor of Science - Business Administration
Texas College
Tyler, TX05.2025
High School Diploma -
Ouachita Parish High School
Tyler, TX05.2017
Skills
- Communication Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Organization Skills
- Time Management Skills
- Multitasking
- Leadership
- Problem Solving
- Conflict Resolution
- Data analysis
- Customer service
Certification
- CPR Certified
- Food handler License
References
Upon Request
References
References available upon request.
Timeline
Sr Field Sales Representative/In-Home Expert
AT&T Communications
08.2024 - Current
Child Protective Investigator Worker I
Department of Family & Protective Services
03.2024 - 09.2025
Community Caseworker/Administrative Assistant
Department Of Texas Health & Human Service
05.2023 - 01.2024
Case Management Assistant
City Of Hope Missions Inc
01.2005 - 01.2019
Bachelor of Science - Business Administration
Texas College
High School Diploma -
Ouachita Parish High School
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