TIARA JACKSON
Chester,VA
Summary
Recent Virginia State University graduate with a Bachelor’s degree and six years of experience in customer-focused roles. Skilled in communication, problem-solving, and relationship building across diverse environments. Known for professionalism, strong work ethic, and the ability to learn quickly.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Ashley Furniture Homestore
10.2025 - Current
- Sales Generation: Meet or exceed personal sales goals by utilizing sales techniques to sell furniture, mattresses, and accessories.
- Customer Experience: Greet guests, build rapport, and assist in designing living spaces to transform them into loyal customers.
- Operational Support: Process sales orders, assist with credit applications, and help with inventory management, including receiving, tagging, and displaying merchandise.
- Lead Generation: Actively build a client base through cold calls, follow-ups, and networking.
- Store Maintenance: Maintain a clean, professional, and properly merchandised sales floor.
Customer Service Representative
Valvoline
05.2025 - 10.2025
- Customer Interaction: Greet customers immediately, explain services, and build trust.
- Sales & Recommendations: Advise customers on oil options and additional, necessary preventative maintenance (wipers, filters, fluids).
- Service Coordination: Efficiently manage the flow of the service bay, update records, and assist with vehicle service.
- Safety & Cleanliness: Maintain a clean, safe, and organized, non-climate-controlled, fast-paced work environment.
- Technical Assistance: Learn and perform basic, top-side vehicle maintenance.
Server
INDIGO BAR & LOUNGE
06.2023 - 01.2024
- Understanding of food safety and sanitation guidelines.
- Familiarity with the restaurant's menu, including ingredients, preparation methods, and potential allergens.
- To bend, stoop, and reach as needed to serve customers and handle restaurant tasks. (Cleaning tables, Running food, Hostess)
Caretaker
LOVING KINDNESS DAYCARE
10.2020 - 05.2021
- Familiarity with health, safety, and sanitation guidelines for childcare settings.
- Strong understanding of child development and age-appropriate activities.
- Ability to plan, organize, and implement daily schedules and to remain patient and flexible in a fast-paced and sometimes stressful environment.
Retail Associate
GAP INC.
08.2019 - 01.2020
- Familiarity with sales and customer service best practices.
- Knowledge of the company's products.
- To lift and carry merchandise up to 25 pounds, to stand and walk.
Education
Bachelor of Science -
Virginia State University
Petersburg, VA05.2025
High School - undefined
Brooklyn Collegiate Preparatory High School
01.2020
Skills
Excellent communication skills
Ability to operate pos systems
Able to work in fast pace environment
Leadership
Reliability and Punctuality
Work flexibility
Positive Attitude
AI literacy
Adaptability
Data handling
Timeline
Retail Sales Associate
Ashley Furniture Homestore
10.2025 - Current
Customer Service Representative
Valvoline
05.2025 - 10.2025
Server
INDIGO BAR & LOUNGE
06.2023 - 01.2024
Caretaker
LOVING KINDNESS DAYCARE
10.2020 - 05.2021
Retail Associate
GAP INC.
08.2019 - 01.2020
High School - undefined
Brooklyn Collegiate Preparatory High School
Bachelor of Science -
Virginia State University